Julie Stroup
RMA, CPT and IV Tech
Youngsville,NC
Summary
Professional Registered Medical Assistant with focus on intravenous therapy, bringing strong clinical skills in patient assessment, IV insertion, and medication administration. Specializing in difficult intravenous access (DIVA) "extremely hard" sticks due to her background in Pediatrics and Oncology-Hematology. Experienced with intravenous therapy and patient care. Utilizes critical thinking and technical skills to ensure safe and effective treatment administration. Strong understanding of patient monitoring and emergency response procedures. Highly motivated and committed with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Known for adaptability to changing needs, consistently delivering reliable and safe patient care.
Overview
7
7
years of professional experience
Work History
RMA, CPT and IV Tech
Personalized Hematology-Oncology
11.2021 - Current
- Regularly assessing patients' physical and emotional status, monitoring vital signs, and identifying potential complications from cancer treatments.
- Excellent communication and interpersonal skills to build rapport with patients and families
- Maintaining accurate and detailed patient records regarding treatment plans, medication administration, vital signs, and any adverse reactions.
- Ability to manage complex treatment regimens and monitor for side effects
- Compassionate and empathetic demeanor to provide emotional support to patients
- Administering chemo therapy, IVIG, iron infusions, MS infusions, hydration etc therapies.
- Supporting the emotional well-being of patients
- Providing information on resources for family members
- Obtain medical records, history and plan of care.
- Place patients IV angiocatheter and or draw blood work with finesse and accuracy.
- Patient education on importance of hydration prior to treatments.
- Know how to run daily/monthly controls as well as perform CBC's on Medonic M-Series 3-Part Differential Hematology Analyzer machine.
- Know how to use Access 2 Immunoassay System machine for B-12, Folate and Ferritin level checks and the special cleaning after all tests have been ran.
- Identifying and confirming 2-3 identifiers for each patient for accurate labeling of each specimen tubes.
- Abiding by each HIPAA, OSHA and practice guidelines to protect each patient with safety in mind.
Medical Transcriptionist and Coder
Matrone Primary Care
04.2024 - Current
- Enhanced transcription accuracy by implementing thorough proofreading and editing techniques.
- Increased productivity by creating customized templates for frequently used medical reports and documents.
- Followed all HIPAA rules and regulations regarding patient confidentiality.
- Assisted in maintenance of medical charts and/or electronic medical record filing, Op Reports, test results and home care forms.
- Identified and rectified inconsistencies, deficiencies and discrepancies in medical documentation.
- Increased efficiency through mastery of transcription software tools, optimizing their use for maximum productivity.
- Documented patient medical histories, vitals and test results in electronic health records system.
- Corrected grammar, spelling, and syntax mistakes in medical records.
- Served as a reliable resource for new team members, offering guidance on best practices in medical transcription processes.
- Translated medical jargon into correct terminology.
- Reviewed patient charts to better understand health histories, diagnoses, and treatments.
- Interacted with physicians and other healthcare staff to ask questions regarding patient services.
- Prevented costly fines by ensuring adherence to HIPAA regulations when handling sensitive patient information.
- Correctly coded and billed medical claims for various hospital and nursing facilities.
- Resourcefully used various coding books, procedure manuals, and on-line encoders.
- Reduced claim denials by maintaining thorough knowledge of payer-specific requirements and guidelines.
- Verified insurance of patients to determine eligibility.
- Reviewed patient records, identified medical codes, and created invoices for billing purposes.
- Maintained 90% accuracy rate for spelling and content.
Assistant Supervisor, RMA and IV Tech. (Temporary)
Ultimate Staffing Agency (Wake Spine & Pain)
07.2021 - 09.2021
- Managed records and documentation for payroll, inventory control and workflow.
- Processing patient check-in/check-out, verifying insurance and collecting third-party claims.
- Take care of patients during procedures making sure their vitals are stable, prep patients before their procedures, and clean patients up after procedures.
- Setup procedure room for the day, by pulling all supplies needed for the day.
- Assist providers by taking images with the Fluoroscopy.
- Place IV catheters for procedures such as Kyphoplasty and Spinal cord stimulation trials.
- Draw blood for plasma rich protein injections.
- Call patients the day after procedures to check how they are doing after their procedures
- Send our referrals for physical therapy, psychiatry, chiropractor care and neurology.
- Create radiology orders and get prior approvals from insurances for MRI's.
- Collect and send out urine drug screens for patients.
- Obtain vital signs, updated charts, Instrument prep, and set-up trays., and operate 12-lead EKG
- Maintain HIPAA Rules and Regulations.
- Helping employees work out their differences and making a better work environment for all employees
- Writing up employees with warnings after multiple attempts to try and find a resolution
- Employee counseling for ways we can better assist them in being successful in their job
- Assist with marketing manager with incoming referrals and helping them find clinics, hospitals and other places to go to help create more potential patients coming into our clinic for help.
Manager/RMA/Phlebotomist/Receptionist
Phycinity PLLC- Pediatrics and Urgent Care
07.2018 - 07.2021
- Efficient in managing appointment scheduling, patient records, medical billing and financial information.
- Processing patient check-in/check-out, verifying insurance and collecting third-party claims.
- Help register patients, scheduled appointments, prepared new charts, and data entry.
- Effective in handling office and administrative tasks within a busy practice.
- Obtain vital signs, updated charts, assisted with wound care, throat cultures, Instrument prep, and set-up trays., and operate 12-lead EKG.
- Administered medication, injections, and administered nebulizer treatments.
- Prepared treatment rooms to be used for the examination of patients.
- Maintain HIPAA Rules and Regulations.
- Able to perform all CLIA Waved tests such as Pregnancy test, Mono, Rapid Strep, Urinalysis, CMP, Hemoglobin, Glucose, RSV, Flu, COVID and lead tests.
- Ensure the quality of the specimens by centrifuging specimens for the logistics courier to pickup.
- Organized and cleaned blood-drawing trays, ensuring that all instruments are sterile.
- Collect fluid and tissue samples as needed using appropriate collection procedures.
- Obtain blood specimens by performing venipuncture, finger, and heel sticks.
- Work with outside clinics and hospitals to help our patients get appropriate treatments, authorizations and referrals.
- Confirm testing authorizations, schedule patients for testing and help reviewing test results with medical providers and patients.
- Ability to de-escalate situations pertaining to patients and co-workers.
- Ability to involve pediatric patients in their care and help them to understand what is going to happen next and let them be as involved as much as they want to be.
- Ability to work at pediatric patients speed to never rush through to scare them or traumatize them. To never restrain a patient and to always make it more pleasant for them.
Phlebotomy Instructor
Cumberland Nursing Academy
09.2018 - 01.2020
- Maintained a safe and organized learning environment, adhering to proper laboratory protocols and procedures.
- Maintained up-to-date NC Phlebotomy Technician certification to sustain program relevance.
- Gathered and reported attendance records according to school and program protocols.
- Enhanced student comprehension by incorporating hands-on activities and real-world examples in phlebotomy lessons.
- Conducted practical demonstrations of venipuncture and capillary puncture techniques, enabling students to observe correct methods firsthand.
- Implemented continuous improvement processes within the curriculum by soliciting feedback from students, peers, and industry partners.
- Supported students with one-on-one coaching in career pursuits and post-program next steps.
- Designed innovative teaching resources such as simulation models, video tutorials, and quizzes to enhance the overall learning experience for students.
- Coached students on individual level with patience and positive reinforcement.
- Maintained detailed records of student progress, attendance, and performance to ensure accurate documentation and adherence to program requirements.
- Collaborated with healthcare professionals to provide students with accurate information on current trends in the field of phlebotomy.
- Developed engaging lesson plans that incorporated visual aids, interactive exercises, and group discussions to reinforce learning objectives.
- Prepare students for work force as well as the state/national exam
Education
Certificate of Technical Studies - Registered Medical Assistant Program
Fayetteville Technical Community College
Fayetteville, NC05-2019
Certificate of Technical Studies - Phlebotomy
Care One Health Institute
Fayetteville, NC03-2018
Skills
- Venipuncture expertise
- IV medication and Chemotherapy administration
- Emergency preparedness
- Pediatric & Geriatric IV/ Port-a-cath care
- Problem-solving
- Adaptable to change
- Specimen collection proficiency
- Patient support
- Vital sign monitoring & measurement
- Clinical documentation
- Compassionate caregiver
- Reliable team player
- Immunization administration
- Medical equipment operation
Certification
- Registered Medical Assistant (RMA) - American Medical Technologists (AMT).
- Certified Phlebotomy Technician (CPT) - National Healthcareer Association (NHA).
- Basic Life Support (BLS) Certification - American Heart Association or Red Cross.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Medical Transcriptionist and Coder
Matrone Primary Care
04.2024 - Current
RMA, CPT and IV Tech
Personalized Hematology-Oncology
11.2021 - Current
Assistant Supervisor, RMA and IV Tech. (Temporary)
Ultimate Staffing Agency (Wake Spine & Pain)
07.2021 - 09.2021
Phlebotomy Instructor
Cumberland Nursing Academy
09.2018 - 01.2020
Manager/RMA/Phlebotomist/Receptionist
Phycinity PLLC- Pediatrics and Urgent Care
07.2018 - 07.2021
Certificate of Technical Studies - Registered Medical Assistant Program
Fayetteville Technical Community College
Certificate of Technical Studies - Phlebotomy
Care One Health Institute
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