Summary
Overview
Work History
Education
Timeline
Generic

Julie Tabaka

Casa Grande,AZ

Summary

Customer service-oriented professional with experience in retail environments, seeking a challenging position as a Reservation Sales Agent at Alaska Airlines. Dedicated to providing exceptional service and enhancing the customer experience. Experienced in leading teams, resolving issues, and implementing strategies to improve customer satisfaction. Eager to leverage my skills and background to contribute to the continued success of Alaska Airlines.

Overview

23
23
years of professional experience

Work History

Cashier/Customer Service Representative

Target
07.2024 - Current

Skills

  • Processed customer transactions accurately and efficiently
  • Assisted customers with inquiries and provided product information
  • Handled returns and exchanges following company policies
  • Maintained a clean and organized checkout area
  • Strong communication and interpersonal skills
  • Proficient in cash handling and operating POS systems
  • Customer-focused and able to resolve issues effectively
  • Attention to detail and able to work in a fast-paced environment

Cashier/Customer Service Representative

Fry's Marketplace
04.2017 - 10.2018

Skills

  • Processed customer transactions accurately and efficiently
  • Assisted customers with inquiries and provided product information
  • Handled returns and exchanges following company policies
  • Maintained a clean and organized checkout area
  • Strong communication and interpersonal skills
  • Proficient in cash handling and operating POS systems
  • Customer-focused and able to resolve issues effectively
  • Attention to detail and able to work in a fast-paced environment

Special Services Supervisor

Home Depot
07.2001 - 05.2012

Skills

  • Provided leadership and supervision to a team of customer service representatives
  • Resolved customer escalations and issues in a timely and professional manner
  • Implemented strategies to improve customer service and satisfaction
  • Trained new employees on customer service policies and procedures
  • Strong leadership and supervisory skills
  • Excellent communication and interpersonal skills
  • Ability to handle customer escalations and resolve conflicts
  • Experience in training and mentoring customer service representatives
  • Managed a multi-line phone system

Education

Certificate - Cosmetology

Roberto's Beauty School
Fremont, CA

Timeline

Cashier/Customer Service Representative

Target
07.2024 - Current

Cashier/Customer Service Representative

Fry's Marketplace
04.2017 - 10.2018

Special Services Supervisor

Home Depot
07.2001 - 05.2012

Certificate - Cosmetology

Roberto's Beauty School
Julie Tabaka