Julie Thompson

• Continually striving to enhance patient comfort by providing clear explanations of imaging procedures and answering any questions.
• Educating patients on procedure details, provided instructions, and answered questions to minimize anxiety and improve cooperation.
• Assisting in improving department efficiency by maintaining and troubleshooting diagnostic equipment as needed as part of the OSF career ladder program.
• OSF Radiology Department Culture Partner
• Experienced with portable and stationary machinery produced by Carestream, Phillips, and GE.
• CPR Certified, MRI Safety Certified, Experienced in the OR with GE and Phillips C-Arms
• Proficient in PACS and EPIC.

After a pandemic downsizing in 2020, I was fortunate to attend a 21-month program in Radiography at OSF St. Francis Medical Center. Upon graduation, I passed the National Board exam and became registered through the American Registry of Radiologic Technologists.

• Streamlined event planning processes by implementing efficient project management strategies.
• Enhanced attendee experience through careful selection of venues and catering providers.
• Coordinated large-scale conferences for industry professionals, resulting in increased networking opportunities.
• Managed budgets and negotiated contracts with vendors, ensuring cost-effective event execution.
• Oversaw logistics for multi-day events, including accommodations, transportation, and scheduling.
• Implemented innovative event themes and designs to create memorable experiences for attendees.
• Utilized social media platforms to engage potential attendees and promote upcoming events effectively.
• Established relationships with key stakeholders, fostering long-term partnerships for future collaborations.
• Reduced event costs by negotiating favorable terms with suppliers and vendors without compromising on quality or service levels.

• Enhanced client satisfaction by providing personalized and effective massage therapy sessions tailored to individual needs.
• Improved overall wellness for clients by performing various massage techniques.
• Increased client retention by establishing strong rapport through attentive listening and empathetic communication.
• Collaborated with healthcare professionals to develop comprehensive treatment plans addressing clients'' specific pain or injury concerns.
• Educated clients on self-care techniques, empowering them to maintain their well-being between appointments.

• Establish and maintain school contacts for approximately 350 massage schools
• Work with Marketing, Knowledge Transfer, and Retention to develop a school retention programs
• Manage the scholarship program and share current scholarship information when/where appropriate
• Conduct classroom visits as needed, and make presentations for new students and upcoming graduates
• Strengthen relationships with educators and administrators at massage programs to promote an annual National Convention and Student Day.

• Contacted between 80-100 recruits a day, resulting in 4-6 enrollments per week
• Facilitated successful campus events such as open houses and orientation sessions, resulting in increased student engagement and satisfaction.
• Collaborated with other departments to ensure a seamless transition for incoming students, addressing any concerns or issues promptly.
• Boosted conversion rates by consistently following up with prospective students through phone calls, emails, and personalized communications.
• Provided exceptional customer service to all inquiries from prospective students, parents, and educators seeking information about the institution and its programs.
• Maximized resources by effectively utilizing CRM software to track communication efforts with potential applicants throughout their decision-making process.
• Expanded outreach opportunities by representing the institution at college fairs, high school visits, and community events promoting higher education.
• Continually met and achieved enrollment goals, retention rates, and graduation rates.