Julie Thompson
Canby,OR
Summary
Compassionate Caregiver known for highly productive and efficient task completion. Skilled in personal care assistance, medication management, and mobility support. Excel at communication, patience, and empathy to provide exceptional care and companionship. Adapt quickly to changing patient needs and environments, ensuring comfort and safety at all times. Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.
Overview
23
23
years of professional experience
Work History
Caregiver
Marquis Hope Village Assisted Living
Canby, OR
10.2024 - Current
- Assisted clients with daily living activities such as bathing, dressing, and grooming.
- Followed care plan and directions to administer medications.
- Monitored vital signs and medication use, documenting variances, and concerning responses.
Customer Service
Home Depot
Tigard, OR
02.2023 - Current
- Answered incoming calls and provided customer service.
- Resolved customer service issues in a timely manner while providing excellent customer service at all times.
- Greeted visitors and provided customer service assistance.
Patient Service Specialist
Providence Health & Services
Tigard, OR
07.2013 - 08.2024
- Registered patients by completing face-to-face interviews to obtain demographic, insurance, and medical information.
- Answered incoming calls and responded to inquiries in a timely manner.
- Verified patients' insurance and payment methods during admissions or check-in processes.
- Obtained necessary signatures for privacy laws and consent for treatment.
- Processed incoming faxes.
- Kept office forms updated and stocked.
- Data entry.
- I faxed the providers' notes and work status to the insurance.
- Processed insurance verifications and authorizations to ensure coverage of services.
- Applied HIPAA privacy and security regulations while handling patient information.
- Performed administrative tasks such as filing, faxing documents, copying materials, and other clerical duties as needed.
- Collected co-pays at time of visit according to office policy.
Health Unit Coordinator
OHSU Hospital
Portland, OR
04.2002 - 04.2013
- Answered incoming calls and routed them to the appropriate departments or staff members.
- Processed physician orders, including laboratory tests, and diagnostic procedures, accurately and promptly.
- Provided administrative support to healthcare teams.
- Answered call lights.
- Paged the provider and RN when the patient arrived on the floor.
- Kept forms updated and stocked.
- Called codes and rapid response teams.
Education
GED -
Clackamas Community College
Oregon City, OR11-1985
Skills
- Client documentation
- Respectful and compassionate
- Time management
- Dependable and responsible
- Strong ethics
- Multitasking and organization
- PPE usage
- Records maintenance
- Flexible schedule and availability
- Problem solving
- Adaptability and flexibility
Affiliations
- I enjoy camping and fishing and just being outside.
- I enjoy working out in my yard and playing with my dogs.
- I have 3 grown kids and 1 grandchild.
Accomplishments
- I was nominated for the "Values in Action award for providence.
Timeline
Caregiver
Marquis Hope Village Assisted Living
10.2024 - Current
Customer Service
Home Depot
02.2023 - Current
Patient Service Specialist
Providence Health & Services
07.2013 - 08.2024
Health Unit Coordinator
OHSU Hospital
04.2002 - 04.2013
GED -
Clackamas Community College
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