Summary
Overview
Work History
Education
Skills
Timeline
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Julie Trowell

Abilene,Texas

Summary

Utilize my graphic design, content editing, and social media management skills to create engaging content for a band or creative organization while fostering meaningful audience connections and enhancing brand appeal.

Overview

4
4
years of professional experience

Work History

Froster

Nothing Bundt Cakes
Abilene, Texas
10.2024 - 11.2024
  • Cleaned work area after completing each project for sanitation purposes.
  • Followed safety protocols while using sharp utensils such as knives or spatulas.
  • Frosted finished cakes evenly and smoothly using various techniques.
  • Boxed, weighed and wrapped cakes and other bakery products to prepare for pickup.
  • Transported trash bags to designated disposal areas.

Veterinary Technician

Salt Creek Veterinary Hospital
Anson, TX
07.2024 - 08.2024
  • Determined appropriate dosages of medication based on weight calculations using veterinary scales.
  • Collected samples of bodily fluids to analyze for parasites or other diseases.
  • Performed physical examinations and diagnostic tests, such as x-rays, ultrasounds, blood work, urinalysis, and fecal analysis.
  • Dispensed prescription medications upon request from veterinarians.
  • Provided postoperative care for animals recovering from surgery including providing pain management treatments.
  • Conducted regular inspections of kennel areas to ensure cleanliness standards were met.
  • Assisted veterinarians in performing surgical procedures by preparing the operating room, monitoring anesthesia levels, and administering medications to animals.
  • Administered vaccinations and performed routine laboratory tests to check for any abnormalities in an animal's health condition.
  • Monitored vital signs of animals during medical procedures and administered basic first aid treatments when necessary.
  • Assisted with euthanasia when necessary according to veterinarian instructions.
  • Monitored food intake levels of hospitalized patients ensuring they received adequate nutrition while under care.
  • Cleaned and maintained equipment used in veterinary practices such as cages, examination tables, autoclaves.
  • Scrubbed, counted, and packed surgical instruments and drapes for autoclave sterilization.
  • Prepared and labeled medications and instructed client on administration.
  • Cared for animals in post-operative recovery by closely monitoring vital signs and progress.

Server

Texas Roadhouse
Abilene, Texas
09.2023 - 08.2024
  • Accurately recorded orders on cash register and point-of-sale system.
  • Delivered food orders promptly and courteously.
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.
  • Followed health safety guidelines when preparing and serving food products.
  • Upheld high standards of sanitation in accordance with health department regulations.
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Took orders from customers accurately and in a timely manner.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Stayed informed about daily specials, new menu items, promotions.
  • Checked food before serving it to customers.
  • Provided excellent customer service to ensure satisfaction.
  • Prepared drinks according to standard recipes.
  • Cleaned tables and chairs to prepare dining area for next customers.
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.

Front Desk Receptionist

My Emergency Room 24/7
Abilene, Texas
10.2023 - 05.2024
  • Greeted customers warmly and made them feel welcome.
  • Answered incoming calls, directed them to appropriate personnel and took messages.
  • Responded to customer inquiries via phone, email, and in person.
  • Processed payments from customers using a variety of payment methods including credit cards, checks and money orders.
  • Resolved any customer complaints or issues in a timely fashion following established protocols.
  • Verified identity documents for new customers before opening accounts in accordance with company policies.
  • Updated customer information in databases regularly to ensure accuracy of records.
  • Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
  • Handled cash transactions accurately, balancing the register at the end of each shift.
  • Provided administrative support such as filing documents, photocopying and scanning materials.
  • Maintained an organized reception area and ensured that all guests were attended to promptly.
  • Explained policies and procedures to visitors.

Server

Cypress Street Station Home Of The Abilene Brewing
Abilene, Texas
04.2022 - 11.2022
  • Delivered food orders promptly and courteously.
  • Accurately recorded orders on cash register and point-of-sale system.
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.
  • Followed health safety guidelines when preparing and serving food products.
  • Upheld high standards of sanitation in accordance with health department regulations.
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Took orders from customers accurately and in a timely manner.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Greeted guests and provided menus.
  • Maintained records of transactions made during shift as required by law or company policy.
  • Stayed informed about daily specials, new menu items, promotions.
  • Checked food before serving it to customers.
  • Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
  • Provided excellent customer service to ensure satisfaction.
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Prepared drinks according to standard recipes.
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Cleaned tables and chairs to prepare dining area for next customers.
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.

Team Member

Chick-fil-A
Abilene, Texas
03.2021 - 04.2022
  • Collaborated with team members to maximize productivity and efficiency.
  • Received, processed, and stocked merchandise in accordance with store policies.
  • Adhered to safety guidelines while operating machinery or stocking shelves.
  • Collaborated with team members to achieve daily goals.
  • Organized inventory shelves for easy access and maintenance of stock levels.
  • Identified opportunities for process improvements within the department.
  • Provided customer service support to ensure satisfaction.
  • Maintained a clean and organized work area throughout shift.
  • Resolved customer issues promptly in a professional manner.
  • Greeted customers upon entering the store with friendly demeanor.
  • Assisted customers with product selection and ordering process.
  • Operated cash registers to process payments from customers.
  • Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
  • Developed positive customer relationships through friendly greeting and excellent service.
  • Participated in regular training sessions to improve product knowledge and service skills.
  • Built and maintained working relationships with peers and upper management.
  • Looked for ways to go above and beyond job requirements.

Education

Bachelor of Arts - Communications

Hardin-Simmons University
Abilene, TX
12-2025

High School Diploma -

Hawley High School
Hawley, TX
05-2022

Skills

  • Decision-making
  • Public speaking
  • Verbal communication
  • Good Telephone Etiquette
  • Multitasking
  • Basic math
  • Remote office availability
  • Friendly, positive attitude
  • Collaboration
  • Planning
  • Critical thinking
  • Leadership
  • Listening skills
  • Time management
  • Customer service
  • Cleaning
  • Relationship building
  • Computer skills
  • Social media expertise
  • Cash handling
  • Adaptability and flexibility

Timeline

Froster

Nothing Bundt Cakes
10.2024 - 11.2024

Veterinary Technician

Salt Creek Veterinary Hospital
07.2024 - 08.2024

Front Desk Receptionist

My Emergency Room 24/7
10.2023 - 05.2024

Server

Texas Roadhouse
09.2023 - 08.2024

Server

Cypress Street Station Home Of The Abilene Brewing
04.2022 - 11.2022

Team Member

Chick-fil-A
03.2021 - 04.2022

Bachelor of Arts - Communications

Hardin-Simmons University

High School Diploma -

Hawley High School

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Julie Trowell