Julie Truxillo
Youngsville,LA
Summary
Highly adaptive new graduate Registered Nurse with 15+ years of experience working with the public in customer service-related industries, 5+ years of training new employees, 2.5 years of experience working with individuals with mental health and cognitive disorders, and demonstrated experience providing compassionate and comprehensive patient centered care.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Psychiatric Charge Nurse
Compass Behavioral Health
Lafayette, LA
08.2023 - Current
- Oversee care of suicidal patients and acted swiftly to reduce risk of harm to themselves or others.
- Explaining useful coping methods to relieve depression and anxiety.
- Educating patients and families about mental health, diagnoses and treatment options.
- Providing direct quality care to patients by monitoring, recording and evaluating psychiatric conditions.
- Conducting therapy for mentally ill patients in group and individual settings to assist patients in achieving normalcy.
- Coordinating with medical and paramedical professionals to provide appropriate input and effectively formulate and implement treatment plans for patients.
- Administer medication and treatments to patients to observe and record responses.
- Monitor primary care needs for patients to coordinate access to appropriate providers.
- Coordinate with medical and paramedical professionals to provide appropriate input and effectively formulate and implement treatment plans for patients.
- Following all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
- Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
- Investigated and resolved issues affecting hospital operations and patient care.
- Admitting and assessing new psychiatric patients in accordance with company procedures and standards.
Nurse Tech
Ochsner Lafayette General
Lafayette, LA
05.2022 - Current
- Providing high-quality, compassionate patient-centered care, both psychologically and emotionally, with attention to individual patient needs and concerns for up to 24 admitted patients every shift.
- Maintaining patient dignity by assisting with hygiene needs, emptying urinals and/or catheter bags, emptying suction containers, changing bed linens daily or when soiled, and assisting patients in maintaining clean and orderly environment.
- Maintaining patient safety by ensuring beds are in lowest position, personal items, and call bells are within reach, chairs are locked, bed rails are up as ordered, bed and chair alarms are on, and non-skid footwear is being worn when patient is ambulating.
- Reduced risks of patient infection and cross-contamination by maintaining stringent hygiene standards of unit with cleaning and disinfection of and restocking equipment.
- Monitored and tracked patient specimen samples, test results to effectively alert appropriate care team member of potentially unhealthy changes and optimize treatment planning and care delivery.
- Documented patient information and care activities and maintaining accurate records related to vital signs, services performed, progress and changes, any relevant information obtained from or related to patient and their condition in electronic health record.
- Assisted nursing staff with completing daily rounds, documenting vital signs, answering calls, and obtaining biological specimens for ordered tests such as blood samples, blood glucose, stool, and cultures and transported specimens to laboratory.
- Assisted patients with mobility by providing physical support and pushing wheelchairs, and completing range of motion exercises to prevent loss of function during care.
- Responded to patient and caregiver requests for supplies and personal comfort items such as extra blankets.
- Followed directions of licensed nurses to administer medications according to each patient's medical chart and recorded vital signs such as blood pressure, temperature, and pulse and treatments, and to implement individual patient treatment plans.
- Provided activities of daily living by assisting with serving meals, ambulating, turning and repositioning to prevent pressure ulcers and maintain skin integrity, toileting, and oral care for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Regularly floated to other units such as observation, postoperative, ortho/neuro, medical-surgical, ortho-rehab, and telemetry.
- Sitting one-on-one with patients at risk for self-injury placed on protective orders.
Corporate Safety Intern
Dupre Logistics
Lafayette, LA
12.2021 - 03.2023
- Part-time administrator in office environment reporting directly to VP of Risk Management and Safety supporting various functions and roles within Safety Department for over 70 locations with an average of 1,200 employees.
- Assisted in creating and distributing safety-related publications to promote safety management.
- Running motor vehicle reports to ensure drivers have self-certified DOT physical examinations with state to remain compliant with FMCSA regulations and company policies.
- Effectively communicating any discrepancies related to driver physicals and motor vehicle reports with appropriate Field Safety Representative and/or Vice President of Risk Management and Safety.
- Processing all updated documents for drivers including physicals, licenses, endorsements, hazmat, defensive driving, and any other company or DOT requirements to ensure drivers are maintaining necessities to perform their job functions.
- Processing and filing driver DOT Physicals includes ensuring physical exams are performed at company approved clinics and by examiner registered with The National Registry of Certified Medical Examiners.
- Assisting Safety and Claims Specialist to implement companywide policies and procedures, complete annual OSHA reporting, annual MVR projects, and semi-annual driver safety recognition awards.
- OSHA reporting included composing spread sheets for each profit center with on the job injuries and submitting necessary postings to each terminal after being signed and approved by Safety and Claims Specialist.
- Annual MVR project consisted of composing driver rosters for each region subdivided into terminals and running motor vehicle reports for all drivers and submitting these to appropriate Field Safety Representative for review. This year included composing instructional guides and meeting with Field Safety Representatives to train on new streamlined Annual MVR process.
- Coding invoices from clinics and contacting clinics to obtain W9 forms to ensure timely payment for services rendered.
- Contacting clinics to resolve discrepancies related to invoices and billing.
- Ensuring all employees are listed under correct policies in DISA (third-party administrator for drug tests and background screens) to ensure all employees have potential to be selected for random drug or alcohol screening. This includes having employees sent for drug screens when not listed under correct policies or contacting DISA administrator to amend when errors are found, and ordering Chain of Custody forms for profit centers and clinics.
- Ensuring Supervision license monitoring system is complete and accurate by adding new employees to company roster, inactivating employees separated from company, ensuring employees are listed under correct profit center, and updating any changes to drivers licenses.
- Processing employee transfers and separations in driver log system, Vertical Alliance online training system, Supervision license monitoring system, and DISA to ensure rosters are accurate across all platforms.
- Maintaining spreadsheets to track driver training for all company drivers and notifying appropriate Field Safety Representatives and/or profit center managers when training documents are complete or past due.
- Assembling driver safety kits so drivers are prepared in event of an accident or incident.
- Sending supplies when requested by Terminal Managers and Field Safety Representatives.
- Training new employees in Safety Department in all of the above mentioned.
Mental Health Professional
HCO Behavioral Health
Lafayette, LA
10.2021 - 01.2022
- Individual counseling for adults and pediatric populations under supervision of Licensed Mental Health Provider.
- Maintained strict HIPAA compliance at all times, especially when conducting services around individuals not involved in client's treatment plan.
- Developed relationships with individuals suffering from behavior and mental health issues.
- Provided therapeutic support to families when indicated including listening to parent and caregiver concerns regarding their child/children, providing support after death of family member, and encouraging clients to take time for self-care.
- Planned and implemented therapeutic activities and interventions that addressed emotional and overall developmental process of mentally ill clients.
- Working with clients to determine immediate goals and provided client education related to those goals and needs.
- Regularly followed up with clients concerning progress related to personal goals and revising plans to meet goals when necessary.
- Followed up with clients to assess their adherence to prescribed medication regimens, determining any obstacles in event that client isn't taking medication as prescribed, and communicating this information to appropriate licensed supervisor.
- Guided patients in developing skills and strategies using positive reinforcement and empowerment to help them deal with mental health issues and improve self-confidence.
- Maintained and scheduled appointments regularly for 8 clients.
- Documented client information related to counseling sessions.
- Effectively communicated relevant information, concerns, and progress regarding client care to supervising Licensed Mental Health Provider.
- Provided clients with recommendations to community resources.
- Encouraged clients to express feelings and discuss what was happening in day-to-day life in order to help each person develop insight into personal experiences and relationships
- Guided clients in effective therapeutic exercises integrated from Cognitive Behavior Therapy and Dialectical Behavior Therapy (DBT).
- Displayed sensitivity to cultural and linguistic needs of clients and families served.
- Learned and adapted quickly to new technology and software applications.
- Managed time efficiently in order to complete all tasks within deadlines.
ABA Therapist
Center For Autism And Related Disorder
Lafayette, LA
05.2018 - 08.2020
- Conducted parent training sessions focused on teaching behavior management strategies with average caseload of 8-10 clients.
- Provided comprehensive treatment by working in close collaboration with multidisciplinary team of professionals.
- Collaborated with other healthcare professionals to coordinate care plans and implement continuity of care.
- Provided one-on-one Applied Behavior Analysis (ABA) therapy for neurodivergent clients in clinical setting under supervision by licensed professional.
- Maintained strict HIPAA compliance at all times, especially when conducting services outside of center around individuals not involved in client's treatment plan.
- Implemented individualized treatment plans developed by Board Certified Behavior Analysts (BCBA) to serve clients with diverse needs by addressing skill acquisition and increasing positive behaviors and reducing challenging behaviors.
- Participated in monthly client meetings with BCBA and client guardians to determine if treatment plan should be modified or maintained based on client progress.
- Interacted with clients to assist in gaining insight, defining goals and planning action to achieve effective personal development and adjustment.
- Worked in variety of settings such as center, patient home, schools, and summer camp, to deliver client services.
- Used techniques such as modeling, prompting and fading, positive and negative reinforcement, natural environment teaching, behavior chains, behavior contracts, and visual aids to provide ABA therapy, while maintaining fun playful environment for children receiving services.
- Building solid foundations with clients and their families by building rapport, establishing trust, and approaching clients and families with compassion and understanding.
- Accurately documenting services rendered, and ensuring prescribed number of trials are met in each session to ensure better chances for client success.
- Effectively communicating relevant client details with other therapists regarding my client sessions during handoff report to ensure client continued to have best opportunity for success.
- Training and assessing new ABA therapists to determine readiness and ability to effectively to perform services safely and compassionately.
- Successfully passed and maintained Registered Behavior Technician (RBT) and Board Certified Autism Technician (BCAT) certifications during employment.
Shift Supervisor and Barista
Starbucks
Lafayette, LA
10.2012 - 04.2018
- Assisted store manager in executing store operations during scheduled shifts.
- Deployed and rotated staff and delegated tasks to maintain adequate coverage and fair distribution of workload so partners could create and maintain Starbucks Experience for customers.
- Anticipated customer and store needs by constantly evaluating environment and customers for cues in order to proactively respond to prevent problems or to make moment right in event of customer problem or concern.
- Served customers quickly and efficiently and created strategies to prevent delays.
- Created superlative coffeehouse experience through customer service, beverage preparation, and presentation, in-store marketing and thorough cleanliness and sanitation of space.
- Advised customers on whole bean and bulk tea purchases by detailing origin, flavor, and pairing recommendations.
- Handled and resolved customer issues and complaints with professionalism, tact, and problem solving skills to resolve issues, drive customer satisfaction, and repeat business.
- Ensured proper cash handling and register procedures, and accurately completed end-of-day financial tasks worth over $6000 of cash and card transactions daily.
- Performed inventory management duties including placing product and supply orders, maintaining supply room, keeping accurate inventory records, and receiving shipments to meet customer demands and sustain operations.
- Trained new employees in food handling, preparing and serving beverage and food items, cash handling and register management, to be efficient baristas capable of efficiently and accurately serving customers while maintaining welcoming environment.
- Ensured food safety and sanitation processes were followed and maintained at all times by restocking and cleaning stations and facilities to maintain cleanly and operable standards.
- Managing store social media pages to communicate promotions, allow customers to get to know staff, and highlight charity and volunteer work employees participated in.
Education
Associate of Science - Nursing
South LA Community College
Lafayette, LA05.2023
Bachelor of Science - Psychology
University of New Orleans
New Orleans12.2013
Skills
- Biological Specimen Handling & Sampling
- Blood Sugar Monitoring
- Conflict Resolution Techniques
- Empathy and Compassionate Care
- Equipment Disinfection and Sanitizing
- Evidence-Based Treatment
- Individualized Planning
- Medical Records Management
- Medication Administration
- Mental Health Care
- Mental and Physical Assessments
- Microsoft Office
- Monitoring Vital Signs and Fluids
- Patient Care
- Patient Counseling
- Safety Management
- Staff Development
Certification
- Licensed Registered Nurse
- Basic Life Support
- Crisis Prevention & Intervention
Timeline
Psychiatric Charge Nurse
Compass Behavioral Health
08.2023 - Current
Nurse Tech
Ochsner Lafayette General
05.2022 - Current
Corporate Safety Intern
Dupre Logistics
12.2021 - 03.2023
Mental Health Professional
HCO Behavioral Health
10.2021 - 01.2022
ABA Therapist
Center For Autism And Related Disorder
05.2018 - 08.2020
Shift Supervisor and Barista
Starbucks
10.2012 - 04.2018
Associate of Science - Nursing
South LA Community College
Bachelor of Science - Psychology
University of New Orleans