Julie Valdes
Howell,MI
Summary
I am a dynamic people-person with a proven track record in various customer service positions over the course of my working career. I enjoy putting a smile on others face by having one on my own! The power of a positive attitude changes the enviroment for all in it. My dedication to understanding the product and always having a willingness to learn results in those round me (co-workers and clients) benefiting as well. I enjoy selling a product or service I believe in and exercise has been a passion of mine for my whole life.
Overview
8
8
years of professional experience
Work History
Fulfillment Specialist
Openlight Media
11.2023 - Current
- Coordinate order fulfillment processes to ensure timely and accurate deliveries.
- Manage inventory levels through regular audits and system updates.
- Implement quality control measures to enhance product accuracy and consistency.
Project Manager
Kem Krest
11.2020 - 10.2023
- Managed project timelines and deliverables to ensure alignment with client expectations.
- Coordinated cross-functional teams to enhance collaboration and streamline workflows.
- Coordinated weekly meetings with my team and client team to provide updates to project and deadline expectations
- Maintained project documentation, ensuring clarity and compliance with company standards.
Customer Service Representative
Costco
09.2017 - 09.2020
- As a new employee, I was responsible for stocking shelves with new inventory, collecting carts from parking lot, maintaining restrooms and assisting cashiers.
- Once promoted to Cashier, I was responsible for having knowledge of and selling memberships to customers.
- Later, I often was responsible for approaching customers to recommend the Costco Visa card and was successful at opening new accounts for our store.
- Was part of a dynamic team of Customer Service Reps and enjoyed finding ways to keep our team motivated.
Education
Bachelor of Science -
Heidelberg University
Tiffin, OH05-1996
Skills
- People oriented
- Motivated
- Good overall attitude
- Problem solver
Timeline
Fulfillment Specialist
Openlight Media
11.2023 - Current
Project Manager
Kem Krest
11.2020 - 10.2023
Customer Service Representative
Costco
09.2017 - 09.2020
Bachelor of Science -
Heidelberg University