I worked with women and children involved with addiction/recovery and dealing with domestic violence situations. Implemented and oversaw their personal programs, counseled weekly and taught several of the courses required by the program for graduation. Offered executive support, event planning to raise goods, services and profits as it is a non-profit organization.
I have a wide range of diverse customer service skills that I feel would be an asset to any company which I worked for including, customer service support, extra training and support for employees not meeting satisfactory goals, a calm, personable attitude and an expert in diffusing escalated situations by speaking clearly and calmly and am willing to go the extra mile to ensure satisfaction from all parties involved.
Experienced with managing front-end operations effectively. Utilizes organizational and communication skills to ensure smooth workflow. Track record of enhancing customer experiences and team coordination. Strong communication skills both in person and on the phone.
Working in loss prevention allowed me the opportunity to help the entire staff with building strong team relationships, minimize operational shortage, mitigate theft, and continue to work with the public and build strong customer service skills. Learn about shrink, risk management and prioritizing work and safety concerns to ensure safety for staff and customers.
Front End professional with focus on delivering high-quality results. Proven track record in managing front-end operations, enhancing user experience, and optimizing workflows. Strong team collaborator with knack for adapting to changing needs and ensuring smooth coordination.