Summary
Overview
Work History
Education
Skills
Timeline
Generic

Julie Van Voorhis

Pawtucket,RI

Summary

Dynamic Practice Operations Coordinator / Medical Assistant at Anchor Medical Associates with a proven track record in excellent patient care, effective scheduling coordination and team leadership. Enhanced patient satisfaction through exceptional customer service and streamlined inventory management. Skilled in training coordination, fostering a collaborative environment that drives operational success and improves patient care outcomes.

Overview

15
15
years of professional experience

Work History

Practice Operations Coordinator

Anchor Medical Associates
05.2024 - Current
  • Functioned as primary resource to staff for problem solving and resolution of operational or patient issues.
  • Provided direction and guidance to internal teams in order to achieve targets.
  • Worked with vendors to make purchases and reconcile invoices.
  • Weekly / Monthly reconciliation of vaccines.
  • Ordered vaccines through the Department of Health system.
  • Assisted in recruiting and hiring.
  • Trained new medical assistants.
  • Handled problematic patients to assist lower-level employees and maintain excellent customer service.
  • Perform duties of medical assistant or receptionist to cover absences or vacations.
  • Create and maintain provider schedules.
  • Created and maintained staff schedules.
  • Review staff timesheets in payroll system for accuracy.
  • Reconciliation of monies collected. Prepared and delivered deposits to the bank.

Medical Assistant

Anchor Medical Associates
09.2010 - Current
  • Created a positive patient experience through listening, empathy, humor and always a smile.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Obtained patients vital signs, medical history, medication information, symptoms, and allergies.
  • Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Provided support during emergencies by administering first aid treatments under physician supervision until further assistance arrived.
  • Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
  • Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
  • Aided in accurate diagnoses by preparing specimens for analysis and performing point of care testing and .
  • Administered vaccines as prescribed, adhering strictly to protocols for patient safety.
  • Streamlined office operations by managing inventory levels, ordering supplies, and organizing storage areas.

Education

Medical Assistant Certificate -

Sawyer School
Pawtucket, RI

Skills

  • Customer service expertise
  • Team leadership
  • Effective scheduling coordination
  • Inventory management
  • Training coordination

Timeline

Practice Operations Coordinator

Anchor Medical Associates
05.2024 - Current

Medical Assistant

Anchor Medical Associates
09.2010 - Current

Medical Assistant Certificate -

Sawyer School

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