Creative and self motivated, with experience in operational roles, entertainment, as well as concierge abilities.
Overview
12
12
years of professional experience
Work History
Vacation Club Advisor
Walt Disney World
08.2022 - Current
Responsible for recommending all suitable options within the Walt Disney World Resort; while providing vacation planning services, and confirming resort reservations at both Walt Disney World and Disneyland resort.
Digital Support Specialist
Truist Bank
Orlando, Fl
01.2021 - 07.2022
Responsible for incoming calls for routine complex inquiries regarding products, procedures, system or policies for new and existing clients.
Guest Service Coordinator
Universal Studios Florida
01.2019 - 11.2020
Ability to multi-task: telephones, computers and guest that are in front of you
Must have a unique understanding of scheduling reservations; and flexibility to find the best fit needs.
Lobby Concierge
Walt Disney World
01.2013 - 04.2018
Experience is assisting with dining reservations, guest check ins, ticket sales and foreign currency exchange.
Sales Associate, GSCC – Global Sales Call Center at Walt Disney World – Disney Vacation ClubSales Associate, GSCC – Global Sales Call Center at Walt Disney World – Disney Vacation Club
Customer Experience and Retail Manager at Walt Disney World Parks & Resorts Disney SpringsCustomer Experience and Retail Manager at Walt Disney World Parks & Resorts Disney Springs