Summary
Overview
Work History
Education
Skills
Timeline
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Julie Watson

Orangeburg,NY

Summary

Landscape professional prepared to bring a wealth of experience, knowledge and creativity to a new role. Known for achieving impactful results and fostering a collaborative team environment. Reliable and adaptable to evolving business needs. Skilled in strategic planning and operational oversight.

Overview

16
16
years of professional experience

Work History

General Manager of Operations

Rockfield Landscape
02.2022 - 10.2024
  • Enhanced customer satisfaction with proactive communication, timely issue resolution, and continuous process improvement initiatives.
  • Managed budgets, financial forecasts, and resource allocation to ensure achievement of organizational goals.
  • Established a culture of continuous improvement by identifying opportunities for enhancement in operations, systems, and procedures.
  • Hired or promoted to develop high-preforming property managers, foreman, sales team members through effective coaching, mentoring, and performance management strategies.
  • Implemented Aspire- Landscape Management Software
  • Created and streamlined maintenance contract for all services offered
  • Trained staff and developed new standard of operations
  • Implemented CRM program with Google Ads for marketing, lead production and SMS capabilities.

General Manager

R&S Landscaping
01.2018 - 02.2022
  • Managed budget implementations, employee reviews, training, schedules, and contracts
  • Developed and implemented strategies to increase sales and profitability.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Kept company profitable and successful while working for a remote owner.
  • Selling 300k of work consistently. Combination of maintenance accounts, construction projects, and enhancement work.


Maintenance Manager

R&S Landscaping
02.2015 - 01.2018
  • Supervised employee performance, preventive maintenance, and safety.
  • Optimized inventory management by identifying critical items and setting appropriate stock levels based on usage patterns.
  • Improved equipment reliability by implementing a preventive maintenance program and managing repair schedules.
  • Collaborated with other department managers to coordinate maintenance activities around production schedules, minimizing operational interruptions.
  • Maintained quality control, scheduling and efficiency for 6 mowing crews and 3 enhancement crews.
  • Created Lawn health care and Plant health care program based industry standards,environmental needs and intergraded pest management.

Project Manager and Sales

R&S Landscaping
02.2013 - 01.2015
  • Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
  • Planned, designed, and scheduled phases for large projects.
  • Established effective communication among team members for enhanced collaboration and successful project completion.
  • Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Enhanced project visibility, implementing dashboard and reporting tools for real-time progress monitoring.

Garden Enhancement Designer

R&S Landscaping
03.2009 - 01.2013
  • Maintained 120 perennial gardens on a monthly basis using standard horticultural processes
  • Sold and Designed container displays and seasonal color installations.
  • Presented creative solutions to client challenges, resulting in high levels of client satisfaction and repeat business opportunities.

Education

Landscape Institute At Harvard University
Cambridge, MA
01-2008

Bachelor of Science - Environmental Design

University of Massachusetts, Amherst
Amherst, MA
06-2003

Skills

  • Plant Identification
  • Lawn & Plant disease Identification
  • Conversational Spanish
  • Aspire Software
  • Operations oversight
  • Project Management
  • Client relations
  • Employee motivation
  • Staff training/development
  • Business development understanding
  • Logistics management

Timeline

General Manager of Operations

Rockfield Landscape
02.2022 - 10.2024

General Manager

R&S Landscaping
01.2018 - 02.2022

Maintenance Manager

R&S Landscaping
02.2015 - 01.2018

Project Manager and Sales

R&S Landscaping
02.2013 - 01.2015

Garden Enhancement Designer

R&S Landscaping
03.2009 - 01.2013

Landscape Institute At Harvard University

Bachelor of Science - Environmental Design

University of Massachusetts, Amherst

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Julie Watson