Motivational leader and strategic problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success paired with in-depth knowledge of HR and Compliance policies and procedures.
Overview
20
20
years of professional experience
Work History
Senior Compliance Manager
TALKE USA
Houston, TX
01.2024 - Current
Performed periodic reviews of vendor relationships including due diligence checks as necessary.
Investigated suspicious activity or allegations of violations of company policy or code of conduct.
Managed day-to-day operations relating to the organization's overall compliance function.
Collaborated with senior management teams to develop solutions for complex compliance issues.
Conducted internal audits, investigations and risk assessments to identify areas of non-compliance and recommend corrective actions.
Served as a subject matter expert on all matters pertaining to regulatory requirements.
Maintained current knowledge base on best practices related to corporate governance standards.
Provided training and guidance on the organization's policies and procedures related to compliance activities.
Drafted reports outlining audit results, trends, observations, conclusions, and recommendations.
Interfaced with external regulators as needed to provide updates on organizational progress towards meeting goals.
Contributed to large-scale risk assessment initiatives and promoted improved business procedures and controls.
Created and managed training classes to educate new hires and existing employees about compliance concerns.
Assisted clients to resolve deficiency in risk prevention, business controls and productivity.
Executed successful compliance monitoring and risk assessment programs.
Implemented improved strategies for regulatory compliance, control testing and process operations.
Identified processes and policy gaps and devised solutions for and requirements.
Completed internal and external audits according to established procedures.
Performed audits on company environmental compliance.
Built and strengthened relationships with regulatory representatives, vendors and company customers.
Enhanced business relationships by overseeing effective employee and supervisor training.
Maintained compliance standards for all contract deliverables.
Client Implementation & HR Compliance Manager
Cenergy International Services
Houston, TX
05.2022 - 10.2023
Monitored staff performance and addressed issues.
Served as the Subject Matter Expert in HR and contracts (govt. and non-govt. contracts)
Exercised good judgment and decision-making in escalating concerns and resolving issues.
Enhanced team member performance through use of strategic and tactical approaches, motivational coaching and training.
Led team meetings and one-on-one coaching sessions to continuously improve performance.
Leveraged leadership skills to identify deficiencies and opportunities to improve policies, procedures and controls.
Created training modules and documentation to train staff.
Organized initiatives, drafted documentation and enforce compliance with best practices.
Completed internal and external audits according to established procedures.
Supported strategic development and objective setting by analyzing audit outcomes and generating actionable recommendations.
Created and managed training classes to educate new hires and existing employees about compliance concerns.
Worked with HR and other department to devise and update policies as needed for corporate accountability and workplace health.
Supervised HR Department employees by directing activities and monitoring performance.
Complied with local, state and federal laws and established organizational standards.
Researched, identified and maintained knowledge of labor regulations, legal requirements and government reporting regulations.
Created succession plans and promotion paths for staff to boost passion for reaching goals and objectives of organization.
Actively served on executive learning leadership council, overseeing corporate learning strategy, innovation, metrics and employee engagement.
Analyzed employment-related data and prepared reports.
Interpreted and explained human resources policies, procedures or regulations.
Trained staff and users to work with computer systems and programs.
Diminished workflow downtime, troubleshooting client human resources software systems to optimize production support.
Human Resources Business Partner
Cenergy International Services
Houston, TX
12.2018 - 05.2022
Prepared and led new employee orientation to familiarize with company policies, procedures, culture and campus.
Administered employee benefits and led open enrollment process, informing and coaching employees.
Proactively identified and solved complex HR problems that impacted operations management and business direction.
Negotiated agreements and maintained contact with insurance brokers and carriers.
Handled sensitive employee and company information with highest level of confidentiality and discretion.
Investigated workplace issues with professionalism and sensitivity and detailed incidents in reports to senior executives.
Held exit interviews and documented information discussed with employees.
Compiled reports to provide management with accurate information and comply with policies and procedures.
Provided HR consultation services to leadership and department heads.
Achieved desired work environment and performance by proactively advising and guiding employees on best practices and overseeing HR training.
Initiated employee evaluation process and recommended policy changes to help staff progress toward desired readiness goals.
Increased employee base by 50% to meet changing staffing needs at ExxonMobil globally.
Suggested promotions and wage increases according to employee performance.
Developed and managed project plans while providing status updates to management.
Developed, documented and revised system design procedures and quality standards.
Tested, maintained and monitored computer programs and systems.
Assisted staff and users with computer malfunctions and program problems.
HR Manager; Assistant Business Manager
KFDM Fox 4 News-Sinclair Broadcast Group
Beaumont, TX
08.2016 - 11.2018
Communicated with supervisors to plan and review employee evaluations.
Prepared and led new employee orientation to familiarize with company policies, procedures, culture and campus.
Recruited applicants for vacancies to fill open positions with qualified staff.
Created and updated personnel files by entering information in HRIS.
Administered employee benefits and led open enrollment process, informing and coaching employees.
Trained managers and staff on HR best practices and protocols to reduce process lags.
Investigated workplace issues with professionalism and sensitivity and detailed incidents in reports to senior executives.
Recruited new employees and built relationships, driving visibility.
Managed full-cycle human resource operational activities to maximize HR employee performance.
Developed hiring and recruitment policies to drive transparent and fair hiring process for selecting candidates on basis of merit and relevance with job.
Advised leadership on vacation and sick time, benefits, job services and employment discrepancies.
Managed payroll for temporary, hourly and salaried employees.
Generated relevant paperwork and payroll reports.
Responded to requests for information as company expert on payroll operations.
Used computer in analysis and solution of business problems.
Explored new technologies and tools for productivity, security and quality assurance purposes.
Assisted staff and users with computer malfunctions and program problems.
Human Resources & Training Dept. Representative
Total Petrochemicals & Refining USA Inc
Groves, TX
10.2014 - 08.2016
Managed training calendars to inform participants of upcoming training session topics and dates.
Identified and addressed training needs by collaborating with management and requesting more resources if necessary.
Organized handbook and course documentation for participants.
Identified areas for improvement in training programs and collaborated with training team to implement changes.
Maintained and tracked state-specific licenses and certifications to meet compliance requirements and remain up-to-date for training.
Led training classes and recorded instruction for later use.
Selected and interviewed candidates for all available positions.
Managed employee onboarding with enriching internal and external training development of both online and traditional environments.
Assisted customer service with inbound and outbound calls regarding HR inquiries.
Worked with HR department to devise and update policies as needed for corporate accountability and workplace health.
Scheduled meetings with employees to address concerns and grievances.
Launched wellness plans to reduce stress, boost morale and increase productivity.
Prepared reports to track employee progress and recruitment needs for future training.
Prepared custom training course materials and presentations for corporate training.
Administered employee benefit plans.
HR Generalist/Payroll Specialist
O’Fiel & O’Fiel Law Firm
Beaumont, TX
01.2005 - 10.2013
Developed and documented HR procedures to refine processes and drive compliance with policies.
Analyzed job descriptions and determined recruitment plan, timeline and advertising efforts to fill positions.
Worked cross-functionally to optimize efficiency and execute on HR business processes.
Conducted background checks and orientation, coordinating new employee onboarding process.
Assisted candidates with application processes by answering questions about application, performing background checks, providing I-9 forms and handling drug screening paperwork.
Developed incentives to drive employee retention and improve work culture.
Provided essential support to address individual HR needs of employees.
Managed payroll for temporary, hourly and salaried employees.
Coordinated child support deductions and distributed wage assignments.
Prepared physical checks for employees and check stubs for those receiving direct deposits of funds.
Assisted with audits by preparing accounts and providing information.
Checked payroll, vendor payments and other accounting disbursements for accuracy and compliance.
Completed month-end and year-end closings, kept records audit-ready and monitored timely recording of accounting transactions.
Coordinated preparation of external audit materials and external financial reporting.
Managed relationships with tax authorities, bankers and auditors.