Julie Wilbanks
Little Rock,AR
Summary
Efficiency-driven clerical team member with demonstrated abilities in managing files, organizing records and coordinating paperwork. Devoted to enhancing team performance with smooth administrative support. Excellent communication skills and experience in professional office setting.
Overview
2
2
years of professional experience
Work History
Receptionist/Administrative Office Clerk
Chenal Restoration DKI
Little Rock, AR
10.2016 - 10.2017
- Handled client correspondence and tracked records to foster office efficiency.
- Optimized system use by preparing training manual for team members covering proper clerical procedures.
- Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs.
- Provided quality clerical support through data entry, document management, email correspondence and overseeing operation of office equipment.
- Drafted professional memos, letters and marketing copy to support business objectives and growth.
- Created reports and developed improvements and enhancements to automate records and file systems.
- Received and routed business correspondence to correct departments and staff members.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
- Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff.
- Provided ease of access and navigation for important data by compiling, organizing and uploading organizational documents
Receptionist/Office Clerk
Overbey, Graham, Strigel & Westbrook
Little Rock, AR
02.2003 - 10.2003
- Answered central telephone system and directed calls accordingly.
- Supported various administrative duties by proofreading, transcribing and invoicing.
- Sorted, received and distributed mail correspondence between departments and personnel.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Corresponded with clients through email, telephone or postal mail.
- Drafted professional memos, letters and marketing copy to support business objectives and growth.
- Aggregated and prepared documentation and reports for office meetings, distribution and filing.
- Directed incoming calls to internal personnel and departments, routing to best-qualified department.
- Provided clerical support to company employees by copying, faxing and filing documents.
- Received and routed business correspondence to correct departments and staff members.
- Oversaw inventory materials monitoring, requisitions and supply re-stocking.
- Answered phone promptly and directed incoming calls to correct offices.
Education
Associate of Science - Criminal Justice
Remington College - Little Rock
Little Rock, AR04.2014
Skills
- Flexible and Adaptable
- Record Sorting and Filing
- Outgoing Mail Preparation
- Multitasking and Prioritization
- Data Gathering
- Materials Organization
- Verbal and Written Communication
- Office Supply Management
- Data Entry
- Microsoft Office
- Editing and Proofreading
- Mail Sorting and Routing
- Information Processing
- Document Typing and Formatting
- Office Machine Operation
- Basic Bookkeeping
Timeline
Receptionist/Administrative Office Clerk
Chenal Restoration DKI
10.2016 - 10.2017
Receptionist/Office Clerk
Overbey, Graham, Strigel & Westbrook
02.2003 - 10.2003
Associate of Science - Criminal Justice
Remington College - Little Rock