Summary
Overview
Work History
Education
Skills
Timeline
Generic

Julie Willemsen

Grimes,IA

Summary

Dynamic small business owner with 17 years of experience in daycare management, excelling in client service and financial management. Proven ability to cultivate strong customer relationships, resulting in repeat business. Previously enhanced productivity as an Accounts Payable Clerk at Ruan Transportation, demonstrating attention to detail and effective dispute resolution skills.

Professional retail worker with solid experience and readiness. Adept at handling transactions, providing exceptional customer service, and maintaining clean and organized workspace. Strong focus on teamwork and adapting to changing needs to achieve results. Reliable, efficient, and capable of building positive customer relationships.

Overview

36
36
years of professional experience

Work History

Owner in Home Daycare

Self
03.2015 - Current

I have owned my own licensed by the state daycare center previously for 17 years and back as licensed in home daycare in 2015. I prepare meals, do lessen planning, play and do arts and crafts with the children.

I am trained in CPR and First aid.

  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.

Accounts Payable Clerk

Ruan Transportation
06.2005 - 03.2015
  • Maintained good working relationships with vendors and resolved disputes.
  • Assisted with account setup, ensuring all necessary information was collected and inputted correctly to facilitate accurate invoicing and payment processing.
  • Delivered high-quality work under tight deadlines while maintaining attention to detail resulting in increased productivity.

Server

Bennigan's Restaurant
02.2002 - 02.2011
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.

Customer Service Cashier

Mr Bills Grocery
11.1989 - 06.1991

I can not remember the exact dates that I worked at Mr. Bills which is now closed. I worked the customer service counter and rented out movies.

I worked as a cashier.


  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
  • Counted money in drawers at beginning and end of each shift.
  • Promoted a positive shopping experience by greeting customers warmly upon entry and providing assistance as needed.
  • Developed and managed relationships with customers to increase customer loyalty.
  • Answered product questions using knowledge of sales and store promotions.

Education

Associate of Arts - Child Care

DMACC
Ankeny, IA
05-1982

Skills

  • Customer relations
  • Small business operations
  • Client service
  • Financial management

Timeline

Owner in Home Daycare

Self
03.2015 - Current

Accounts Payable Clerk

Ruan Transportation
06.2005 - 03.2015

Server

Bennigan's Restaurant
02.2002 - 02.2011

Customer Service Cashier

Mr Bills Grocery
11.1989 - 06.1991

Associate of Arts - Child Care

DMACC