Julie Wilson
Bismark,AR
Summary
Dynamic and detail-oriented professional with extensive experience in customer services. Proven ability to excel in high-pressure environments while maintaining exceptional service standards. Skilled in cash handling and complaint resolution, consistently enhancing customer satisfaction through effective communication and teamwork. Strong multitasking abilities ensure efficient operations and positive guest experiences.
Overview
3
3
years of professional experience
Work History
Waitress
Red Lobster Restaurant
07.2025 - Current
- Provided excellent customer service by taking orders and addressing guest inquiries
- Assisted in maintaining cleanliness and organization of dining area
- Collaborated with kitchen staff to ensure timely food delivery
- Learned menu items and specials to effectively communicate with patrons
- Managed cash register accurately and processed payments efficiently
- Prepared tables for service, including setting utensils and glassware
- Adapted to high-pressure environments during peak dining hours
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
Clerk
Heartland Pharmacy
03.2025 - 05.2025
- Processed prescription orders accurately and efficiently, ensuring timely customer service.
- Managed inventory levels, restocked shelves, and organized products for optimal accessibility.
- Assisted customers with inquiries, providing knowledgeable recommendations on medications and health products.
- Operated pharmacy software to input patient information and maintain accurate records of prescriptions.
- Collaborated with pharmacists to verify medication dosages and address potential conflicts or concerns.
- Monitored expiration dates on medications, ensuring compliance with regulatory standards for product safety.
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
Host
Cracker Barrel Restaurant
03.2023 - 08.2023
- Provided excellent customer service by taking orders and addressing guest inquiries
- Assisted in maintaining cleanliness and organization of dining area
- Collaborated with kitchen staff to ensure timely food delivery
- Learned menu items and specials to effectively communicate with patrons
- Managed cash register accurately and processed payments efficiently
- Prepared tables for service, including setting utensils and glassware
- Adapted to high-pressure environments during peak dining hours
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
Assistant Teacher
Pediatric Plus
02.2025 - 03.2025
- Supported classroom management and instructional activities to enhance student engagement.
- Assisted in developing individualized education plans for diverse learners.
- Collaborated with lead teachers to implement curriculum and lesson plans effectively.
- Facilitated small group activities, promoting social skills and teamwork among students.
- Monitored student progress, providing feedback and encouragement to foster growth.
- Organized classroom materials and resources to maintain an effective learning environment.
- Supported student physical, mental, and social development using classroom games and activities.
- Supervised recess, lunch and daily student intake and dismissal.
- Ensured a safe and supportive learning environment by enforcing classroom rules and addressing behavioral issues promptly.
- Completed daily reports, meal count sheets, and attendance logs.
Education
No Degree - Nursing
BYUI
Rexburg, IDHigh School Diploma -
Ouachita
Donaldson, ARSkills
- Customer service
- Strong multitasking
- Greeting guests
- Team collaboration
- Cleanliness
- Attention to detail
- Cash handling
- Handling complaints
- Payment processing
- Service prioritization
- Memory retention
- Complex Problem-solving
- Accurate money handling
- Complaint resolution
- Active listening
- Time management
- Performance improvement
- Upselling techniques
- Sales techniques
Timeline
Waitress
Red Lobster Restaurant
07.2025 - Current
Clerk
Heartland Pharmacy
03.2025 - 05.2025
Assistant Teacher
Pediatric Plus
02.2025 - 03.2025
Host
Cracker Barrel Restaurant
03.2023 - 08.2023
No Degree - Nursing
BYUI
High School Diploma -
Ouachita
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