Summary
Overview
Work History
Education
Skills
Timeline
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Julie Winberg

Birchwood,WI

Summary

Proven problem-solver and effective communicator, I excelled at Xcel Energy by identifying complex billing discrepancies and resolving the issues. I also would help customers with many different issues. My tenure as a bartender at Welcome Matt and Irons honed my multitasking abilities and customer service skills, building a loyal clientele through outstanding service. Achievements include enhancing guest experiences and improving billing system accuracy.

Overview

2024
2024
years of professional experience

Work History

Bartender

Welcome Matt
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.

Bartender

Irons
  • Researched and resolved billing discrepancies to enable accurate billing.
  • Identified, researched, and resolved billing variances to maintain system accuracy and currency.
  • Worked with multiple departments to check proper billing information.
  • Assisted colleagues in resolving complex billing issues, promoting teamwork and knowledge sharing within the department.

Billing Specialist

Xcel Energy
02.2005 - 12.2023
  • Researched and resolved billing discrepancies to enable accurate billing.
  • Identified, researched, and resolved billing variances to maintain system accuracy and currency.
  • Worked with multiple departments to check proper billing information.
  • Assisted colleagues in resolving complex billing issues, promoting teamwork and knowledge sharing within the department.

Education

Accounting -

University of Eau Claire Wisconsin
Eau Claire, WI

Skills

  • Strong multitasking
  • Highly reliable
  • Team player attitude
  • Clear and effective communication
  • Cash Register Operation
  • Problem-solving abilities

Timeline

Billing Specialist

Xcel Energy
02.2005 - 12.2023

Bartender

Welcome Matt

Bartender

Irons

Accounting -

University of Eau Claire Wisconsin

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Julie Winberg