JULIE WISE

One Call Process Administrator

• One Call Ticket Screening
• One Call ticket audit
• One Call ticket research
• One Call and One Call Activity Monitoring (OCAM) metrics
• Failed positive response review and communications
• Maintain Excavator/One Call phone line
• Maintain distribution lists
• Maintain 300+ user profiles
• Maintain 700+ notification settings
• Temporary Assignment backfill for One Call Process Leader

Aerial Patrol Process Support

• Reports and tracking
• Conflict ticket creation
• Tablet failure backup support
• Metrics
• Backfill for Aerial Patrol Process Leader
• GISI Dashboard Administrator and trainer

Other Responsibilities

• Landowner information administrator
• ArcMap GIS landowner mailing list creation
• SharePoint Site Manager
• Teams Administrator
• Project Acuity - creation of spill simulation data
• Intelex Administrator

• Opened and properly distributed incoming mail to promote quicker response to client inquiries.
• Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
• Managed filing system, entered data and completed other clerical tasks.
• Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
• Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.
• Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
• Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
• Volunteered to help with special projects of varying degrees of complexity.
• Liaised between clients and vendors and maintained effective lines of communication.
• Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
• Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
• Facilitated timely delivery of special projects to meet organizational and departmental objectives.
• Assisted coworkers and staff members with special tasks on daily basis.
• Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.

• Maintained inventory of office supplies and placed orders.
• Established administrative work procedures to track staff's daily tasks.
• Opened and properly distributed incoming mail to promote quicker response to client inquiries.
• Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
• Managed filing system, entered data and completed other clerical tasks.
• Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
• Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.
• Volunteered to help with special projects of varying degrees of complexity.
• Liaised between clients and vendors and maintained effective lines of communication.
• Surpassed team goals by partnering with colleagues to implement best practices and protocols.
• Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
• Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
• Facilitated timely delivery of special projects to meet organizational and departmental objectives.
• Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.

• Maintained inventory of office supplies and placed orders.
• Established administrative work procedures to track staff's daily tasks.
• Opened and properly distributed incoming mail to promote quicker response to client inquiries.
• Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
• Managed filing system, entered data and completed other clerical tasks.
• Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
• Volunteered to help with special projects of varying degrees of complexity.
• Liaised between clients and vendors and maintained effective lines of communication.
• Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
• Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.

• Produced diagnostic images for use in identification and treatment of diseases by applying and measuring radioactive isotopes.
• Developed and implemented improved diagnostic standards for inpatient and outpatient exams in alignment with department goals.
• Monitored and managed inventory and supply levels of sterile and non-sterile items, contrast materials, catheters, films, and chemicals.
• Educated patients on procedure details, provided instructions, and answered questions to minimize anxiety and improve cooperation.
• Reviewed physicians' orders to determine medical imaging needs and operated radiologic equipment to capture, develop, and produce diagnostic images.
• Processed, labeled, and organized diagnostic images to match with patient records.
• Provided new employees with training and ongoing guidance on organizational procedures, policies, and best practices.
• Practiced safe testing methods by limiting radiation exposure to patients and personnel.
• Calibrated and prepared radioactivity and radiopharmaceuticals to administer to patients.
• Utilized computer data to develop information and process images for interpretation.
• Performed technical procedures by applying radiopharmaceuticals to detect pathology.
• Explained procedures to patients and families and answered questions to ease anxiety and encourage patient cooperation.
• Versatile professional with strong problem-solving skills and history of adapting to diverse challenges. Applies innovative solutions and technical expertise to deliver exceptional results. Committed to streamlining processes and advancing organizational objectives.
• Proven ability to learn quickly and adapt to new situations.