Julie Wolbaum
Snohomish,WA
Summary
Dynamic leader with a proven track record in property management and sales. Excelled in customer service, enhancing retention rates, and spearheaded marketing campaigns to boost business growth. Skilled in administrative support and adept at leveraging computers for operational efficiency. Achieved significant profitability by mastering leasing, sales, and strategic advertising.
Knowledgeable manager with solid history of managing teams and driving operational success. Skilled in implementing strategic initiatives that enhance productivity and efficiency. Demonstrated ability in problem-solving and decision-making.
Overview
20
20
years of professional experience
Work History
Property Manager
West Coast Self-Storage
10.2023 - 09.2024
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
Assistant Manager
Thrive Communities
10.2022 - 02.2023
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Offered hands-on assistance to customers.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Did daily tours and rented out apartments.
Property Manager
West Coast Self Storage
11.2021 - 09.2022
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Followed up on delinquent tenants and coordinated collection procedures.
- Introduced prospective tenants to types of units available and performed tours of premises.
- Collected and maintained careful records of rental payments.
- Controlled costs to keep business operating within budget and increase profits.
- Training and new hire documentation.
Front Desk Representative
Ness Financial Group
05.2019 - 05.2021
- Answered multi-line phone system, responded to inquiries. Helped with seminars
- Used dynamic service skills to build relationships with patrons, improving customer retention rate
- Greeted daily visitors and customers upon arrival, offered assistance.
Licensed Insurance Sales Agent
Horace Mann
04.2018 - 05.2019
- Cross sold additional products and services after identifying customer needs and requirements
- Resolve issues quickly through meticulous research
- Sold products to policyholder's and potential new clients.
Insurance Agent
FirstMark Insurance Group
08.2017 - 03.2018
- Calculated premiums and established payment methods for sales.
- Analyzed customer needs and provided best options, up-selling products and services
- Answered multi line phones responded to inquires
CEO/agency Owner/Insurance Agent
Three Lakes Insurance
05.2014 - 08.2017
- Expanded new businesses by developing effective sales, advertising and marketing campaigns
- Administered day-to-day operations, including accounting and budget management, business development, and customer service.
- Advertised job opportunities on social media platforms and job boards. Conducted reference checks, background screening and other pre-employment checks.
Insurance Agent
Orion Insurance
08.2013 - 05.2014
- Finalized sales and collected necessary deposits
- Collected all premiums on or before effective date of coverage
- Delivered outstanding customer service and built rapport with clients
- Generated new leads and identified potential clients by using successful direct marketing strategies
Owner/CEO
Julz Sparklin\' Cleaning
10.2004 - 04.2013
- Trained employees
- Negotiated pricing with customers.
- Oversaw inventory and office supply purchases.
- Performed accounts receivable duties
- Cleaning of all common areas
Education
Some College (No Degree) - Psychology
Argosy University Seattle
Seattle, WASkills
- Customer service-oriented
- Computers
- Property Management
- Property tours
- Marketing and advertising
- Administrative support
- Leasing and sales
Timeline
Property Manager
West Coast Self-Storage
10.2023 - 09.2024
Assistant Manager
Thrive Communities
10.2022 - 02.2023
Property Manager
West Coast Self Storage
11.2021 - 09.2022
Front Desk Representative
Ness Financial Group
05.2019 - 05.2021
Licensed Insurance Sales Agent
Horace Mann
04.2018 - 05.2019
Insurance Agent
FirstMark Insurance Group
08.2017 - 03.2018
CEO/agency Owner/Insurance Agent
Three Lakes Insurance
05.2014 - 08.2017
Insurance Agent
Orion Insurance
08.2013 - 05.2014
Owner/CEO
Julz Sparklin\' Cleaning
10.2004 - 04.2013
Some College (No Degree) - Psychology
Argosy University Seattle
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