Results-driven and highly motivated real estate professional with a proven track record of exceeding sales targets and providing exceptional client satisfaction. Seeking a challenging real estate sales position where I can leverage my strong negotiation skills, market knowledge, and customer-centric approach to contribute to the growth and success of a dynamic real estate team. Eager to apply my expertise in identifying and capitalizing on market trends, cultivating client relationships, and closing deals in a competitive and dynamic real estate environment.
Overview
21
21
years of professional experience
Work History
Sales & Office Manager/Realtor
Reyna Realty Group
09.2017 - Current
Managed a team of 35 agents and 6 full-time employees.
Improved sales team performance by implementing effective training programs and providing regular feedback.
Enhanced customer satisfaction levels through exceptional service and prompt resolution of client issues.
Streamlined office operations with efficient scheduling, resource allocation, and workflow coordination.
Increased overall revenue by identifying new business opportunities and cultivating strong relationships with clients.
Managed sales targets effectively to ensure consistent growth in a highly competitive market.
Optimized internal communication channels, fostering an atmosphere of collaboration among team members.
Monitored staff productivity closely, offering guidance and support to improve individual performance levels.
Leveraged expert knowledge of industry trends to remain one step ahead of the competition in terms of product offerings and marketing strategies.
Developed office policies by implementing standards and procedures to guide efficient, effective operation of office.
Coordinated office events, seminars and meetings for staff and clients.
Realtor
Martha Turner Sotheby's International Real Estate
03.2013 - 09.2017
Increased property sales by effectively marketing listings and utilizing strong negotiation skills.
Built lasting relationships with clients through excellent communication, personalized service, and dedication to their needs.
Generated leads for potential buyers and sellers by hosting open houses, conducting market analysis, and networking within the community.
Contributed to the success of the real estate agency by consistently meeting or exceeding sales targets.
Assisted clients in navigating complex financial transactions, ensuring a smooth process from start to end.
Expanded client base through effective prospecting techniques and referrals from satisfied customers.
Provided expert advice on property values, guiding clients to make informed decisions when buying or selling homes.
Collaborated with other agents to ensure timely closings and successful transactions for all parties involved.
Developed strong knowledge of local market conditions, allowing for accurate pricing strategies and targeted marketing efforts.
Delivered exceptional customer service by addressing client concerns promptly and professionally throughout the entire transaction process.
Streamlined contract negotiations by meticulously reviewing documents and communicating clearly with all involved parties.
Enhanced client satisfaction with diligent follow-up after closing, ensuring a positive experience overall.
Coordinated various aspects of real estate transactions such as inspections, appraisals, and financing arrangements, minimizing delays and challenges for clients.
Created compelling listing presentations that showcased properties'' unique features while highlighting their potential value to prospective buyers.
Conducted thorough research on comparable properties to develop strategic pricing recommendations for sellers based on current market trends.
Fostered trust among clients by maintaining strict confidentiality regarding personal information during each transaction agreement period.
Circle Of Excellence Award Winner 2013-2017
Career Development Manager
Better Homes And Garden Real Estate Gary Greene
08.2008 - 03.2013
Enhanced career development opportunities by creating and implementing comprehensive training programs.
Increased agent retention by providing personalized coaching and guidance for career progression.
Lead mentorship program to foster professional growth and skill development.
Provided individual and group career development services to both new and experiences agents.
Evaluated program effectiveness through regular assessment of participant feedback and success metrics.
Served as a resource for managers seeking guidance on employee performance reviews, promotion considerations, and succession planning strategies.
Realtor
Better Homes And Gardens Real Estate Gary Greene
01.2003 - 03.2013
Increased property sales by effectively marketing listings and utilizing strong negotiation skills.
Built lasting relationships with clients through excellent communication, personalized service, and dedication to their needs.
Generated leads for potential buyers and sellers by hosting open houses, conducting market analysis, and networking within the community.
Contributed to the success of the real estate agency by consistently meeting or exceeding sales targets.
Expanded client base through effective prospecting techniques and referrals from satisfied customers.
Provided expert advice on property values, guiding clients to make informed decisions when buying or selling homes.
Collaborated with other agents to ensure timely closings and successful transactions for all parties involved.
Developed strong knowledge of local market conditions, allowing for accurate pricing strategies and targeted marketing efforts.
Real Estate Professional at Maximum One Realty, Crye-Leike Realtors, Ian Marshall Realty, Remax Realty GroupReal Estate Professional at Maximum One Realty, Crye-Leike Realtors, Ian Marshall Realty, Remax Realty Group