Summary
Overview
Work History
Education
Skills
Certification
Timeline
Server

Julie Wolfe

Ogden,UT

Summary

Experienced food service professional with in-depth knowledge of front-of-house restaurant operations. Recognized for outstanding communication skills and dedication to surpassing guest expectations. Committed to delivering memorable dining experiences through exceptional service and meticulous attention to detail. Passionate about cultivating a welcoming atmosphere that leaves a lasting impact on customers.

Overview

22
22
years of professional experience
1
1
Certification

Work History

Server

Jeremiah's Restaurant
09.2024 - 05.2025
  • Prioritize and organize multiple tasks in a high volume, high-energy environment
  • Strong product knowledge including ingredients used in dishes allowing me to provide detailed information about menu items
  • Collaborate with team members to create a positive work environment focused on delivering excellent customer service
  • Cultivated warm relationships with regular customers.
  • Served food and beverages promptly with focused attention to customer needs.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.

Digital Shopper

Walmart
10.2023 - 05.2024
  • I was tasked with putting together online pickup/delivery grocery orders.
  • The position required basic math skills, knowledge of the numeric identification of product location within the store, quick decision making, assisting customers with questions.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Tracked substitutions and informed customers of changes.
  • Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
  • Consistently met deadlines and quality goals for accuracy and timeliness.

Server

Denny's
04.2022 - 09.2023
  • Performed all front of house duties.
  • Greeting and seating guests
  • Taking orders in a timely fashion
  • Checking with guest throughout meal
  • Upselling
  • Bussed and reset tables to keep dining room and work areas clean.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.

Breakfast Attendant

Hampton Inn & Suites
09.2021 - 04.2022
  • Prepared all hot and cold food for daily breakfast bar.
  • Responsible for the setup and placement of food and equipment in an aesthetically pleasing way.
  • Replenished food and beverages as necessary on steam tables and server bars.
  • Provided attentive service and proactively assessed guest needs.
  • Checked dining area supplies of linens, wrapped silverware, and replenished low stock.
  • Established rapport with customers by providing friendly and attentive service.
  • Delivered exceptional guest experiences through attentive service and quick response to issues.
  • Monitored dining room inventory and replenished as necessary.
  • Monitored food and beverage supplies, assisting with restocking when needed.

Server

Hilton Garden Inn Hotel
12.2019 - 08.2021
  • Greeted and seated guest
  • Communicated orders to the kitchen
  • Checked in with guests throughout service replenishing beverages, pre-bussing tables, catering to additional requests.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.

Server/Bartender

Oakridge Country Club
06.2003 - 08.2008
  • Executed and prioritized multiple front of house tasks in a high energy environment in a calm and professional manner.
  • Created and maintained communication with kitchen staff and wait staff team.
  • Created a positive and memorable dining experience resulting in customer loyalty.
  • Learned and followed local alcohol laws to keep restaurant compliant with regulations.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
  • Supervised set up of banquet food stations and coordinated service to multiple dining areas.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
  • Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
  • Assisted with inventorying beverage stock and bar supplies.

Education

Bachelor's degree - Criminal Justice

Weber State University
Ogden, UT
06.1993

Skills

  • Food and Beverage Industry Experience
  • Fine Dining Experience
  • Banquet/Special Event Experience
  • Hospitality Training Specialist
  • Guest relations
  • Dining room setup/management
  • Guest satisfaction

Certification

Food Handler Certification, 01/01/25, 01/01/25

  • Utah Alcohol Server Training - 01/01/2025

Timeline

Server

Jeremiah's Restaurant
09.2024 - 05.2025

Digital Shopper

Walmart
10.2023 - 05.2024

Server

Denny's
04.2022 - 09.2023

Breakfast Attendant

Hampton Inn & Suites
09.2021 - 04.2022

Server

Hilton Garden Inn Hotel
12.2019 - 08.2021

Server/Bartender

Oakridge Country Club
06.2003 - 08.2008

Bachelor's degree - Criminal Justice

Weber State University

Similar Profiles

CREATE PROFILE