Julie Yale
Weaverville,NC
Summary
Dynamic business professional leveraging 10+ years of experience working in various medical settings managing funds and collecting payments. Adept at collecting payments and ensuring client satisfaction. Proven history of building rapport and creating connections with team members, clients, and other stakeholders to be successful at reducing accounts receivable/payable. Strategic team player possessing specialized knowledge to streamline operations and boost efficiency.
Overview
19
19
years of professional experience
Work History
Bookkeeper/Accountant
Brooks-Howell Retirement Home
Asheville, NC
02.2023 - 01.2024
- Prepared and filed various tax forms to ensure 100% compliance with state and federal regulations
- Minimized payment errors by 32% by calculating hours worked for 70 staff members
- Managed balancing gift shop/front desk funds of approximately $350.00 daily
- Verified accuracy of vendor invoices against purchase orders prior to payment processing.
- Reviewed employee expense reports for compliance with company policies.
- Performed month-end closing activities.
- Conducted monthly bank reconciliations.
- Managed payroll processing for staff members.
- Processed accounts payable and receivable transactions.
- Provided assistance in preparing tax returns annually.
Lead Commercial Billing
Laurel OB-GYN
Asheville, NC
10.2022 - 02.2023
- Led team of 15 billing medical claims to oversee timely processing of 3000+ invoices monthly
- Achieved 75% collection of overdue payments monthly
- Reduced organizational accounts receivable by $1.5 million
- Provided customer service support to patients who had questions about their bills or payments due.
- Initiated collection efforts on unpaid accounts by contacting insurance companies or patients directly via phone or mail.
- Maintained detailed records of all billing activities including denials, adjustments, and payments received.
- Ensured HIPAA compliance by maintaining confidentiality of all patient information.
Case Manager Specialist
Bernard Health
Knoxville, TN
01.2021 - 10.2022
- Assisted 24-30 patients daily with navigating various health insurance options, including Medicare, Medicaid, and employer provided plans
- Oversaw departmental budget of $75,000 to optimize spending and reduce expenses by 50%
- Increased number of patients to receive insurance/increased bottom line
- Maintained accurate documentation of case notes in the computer system according to regulations.
- Participated in team meetings and professional development activities to stay current on best practices in case management.
Medical Billing Professional
Mission Health
Asheville, NC
01.2013 - 01.2021
- Reduced accounts receivable by 25%
- Resolved payment discrepancies with 100% accuracy
- Dropped A/R by 15 days
- Implemented several new billing practices regarding A/R
- Resolved discrepancies between insurance companies and patients regarding payment of bills.
- Developed strategies for improving collections performance while reducing bad debt write-offs.
- Monitored aging accounts receivable balances ensuring timely resolution of outstanding balances.
Accounts Receivable/Payable Specialist/Cross-Trained/Antenna Line Lead
AvL Technologies
Asheville, NC
05.2005 - 05.2013
- Creating invoices to send out to our vendors, paying invoices from our customers to be paid
- Ensure the “unidentified cash” account is cleared out monthly and all the money is posted to the correct accounts
- We work closely with our vendors to ensure our accounts are balanced correctly; also, as any other needed
- Surface Treatment of all necessary parts to build and complete our satellite antennas
- May require but are not limited to; stripping parts, expediting surface treatment, working the reports daily to ensure all our needs are met, and components are sent out on time
- Flyaway/Large/Custom Antenna Line Liaison: Plan, direct and coordinate production activities to meet on-time delivery for all satellite programs
- We were cleaning up the stockroom and taking care of all that needed to be taken care of and organized
- Researched, documented, and resolved complex accounting inquiries from internal departments.
- Verified accuracy of invoices received from vendors prior to payment processing.
Education
Master of Business Administration - Healthcare Management
South College
01.2024
Bachelor of Business Administration -
South College
03.2022
Skills
- Customer service
- Medical billing & coding
- Data entry
- Financial transactions
- Ledger management
- Patient accounts
- Financial reports
- Global economics
- Digital marketing
- Strategy development
- Health economics
- Organizational behavior & management
- Vendor Management
- Inventory Tracking
- Data analysis and research
- Superior attention to detail
- Bank Reconciliation
- Financial Management
- Account Reconciliation
- Cost accounting
- Analytical Reasoning
- Accounts Receivable
- Account management expertise
- Documentation skills
- Learning Management Systems
Timeline
Bookkeeper/Accountant
Brooks-Howell Retirement Home
02.2023 - 01.2024
Lead Commercial Billing
Laurel OB-GYN
10.2022 - 02.2023
Case Manager Specialist
Bernard Health
01.2021 - 10.2022
Medical Billing Professional
Mission Health
01.2013 - 01.2021
Accounts Receivable/Payable Specialist/Cross-Trained/Antenna Line Lead
AvL Technologies
05.2005 - 05.2013
Master of Business Administration - Healthcare Management
South College
Bachelor of Business Administration -
South College
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