Summary
Overview
Work History
Skills
Timeline
Generic

Julie Yuchnewicz

Bon Weir,Tx

Summary

Driven professional with a proven track record at Parkers Building Supply, adept in money handling and fostering customer relations. Excelled in staff supervision and workload management, significantly improving service efficiency and compliance. Demonstrates a strong ability to motivate teams and enhance customer satisfaction through expert product and service knowledge. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

20
20
years of professional experience

Work History

Assistant Manager

Parkers Building Supply
11.2021 - 05.2024
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
  • Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
  • Ensured compliance with all safety regulations by conducting regular inspections of equipment/operations within the store.
  • Optimized scheduling to ensure adequate staffing during peak hours, improving service efficiency.

Head Cashier Supervisor

Lowes
10.2017 - 06.2020
  • Trained and coached cashier team members on checkout procedures and strategies to maximize customer satisfaction.
  • Resolved customer issues for front-line and departments throughout store by employing strong operations knowledge and problem-solving abilities.
  • Developed strong relationships with customers through attentive service, fostering loyalty and repeat business.
  • Verified accuracy of daily cashier batches by checking receipts, checks, and cash.
  • Managed a team of cashiers, ensuring proper scheduling, breaks, and coverage during peak hours.
  • Quickly and accurately counted drawers at start and end of each shift.

Tax Preparer

H&r Block
12.2003 - 04.2010
  • Maintained high levels of confidentiality when dealing with sensitive client information, fostering trust and loyalty among clients.
  • Analyzed financial records to verify accuracy of tax returns.
  • Provided exceptional customer service during peak tax season by remaining calm under pressure and addressing client concerns promptly and professionally.
  • Increased client satisfaction by providing accurate and timely tax preparation services.

Skills

    Money Handling

    Customer Relations

    Team motivation

    Product and service knowledge

    Staff Supervision

    Workload Management

    Compliance understanding

Timeline

Assistant Manager

Parkers Building Supply
11.2021 - 05.2024

Head Cashier Supervisor

Lowes
10.2017 - 06.2020

Tax Preparer

H&r Block
12.2003 - 04.2010

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Julie Yuchnewicz