Julie Zappa
Ann
Dayton,Nevada
Summary
Dependable employee seeking opportunity to expand skills and contribute to company success. Considered hardworking, ethical and detail-oriented, skilled at completing daily assignments and contributing to team success. Always willing to take on any task. Adapts quickly to new needs and policies. Works harmoniously in fast-paced, physically-demanding jobs while standing and moving for long hours. Physically fit and diligent with strong commitment to team and business success. Focused on exceeding productivity and service objectives every day.
Overview
15
15
years of professional experience
Work History
General Merchandiser
Albertsons Supermarket
Fallon, Nevada
12.2022 - 04.2024
- Organized product displays in retail stores according to company guidelines.
- Assisted customers with product selection and answered inquiries about product features.
- Ensured compliance with health codes, safety regulations, and other legal requirements.
- Created innovative visual merchandising concepts for store windows and interior displays.
- Kept work areas clean, neat and organized for optimal productivity and worker safety.
- Stocked shelves, racks, and bins with new or transferred merchandise.
- Packed and unpacked items, checking breakables before stocking on shelves.
Shift Manager / Vault Custodian
Bonanza Casino
Fallon, Nevada
10.2021 - 12.2022
- Arranged cover for staff absences to prevent disruption to operations
- Secured monies against loss, keeping drawer cash low and properly using on-site safe
- Kept paperwork updated with internal standards and legal requirements
- Resolved escalated inquiries and concerns for positive outcome
- Kept operations smooth and professional with consistent opening, closing and shift change task lists.
Emporium Gift Shop Manager
Carson Nugget
Carson City, Nevada
01.2018 - 08.2020
- Obtained and maintained inventory for the gift shop and sundry shop, including attending trade shows
- Managed inventory and seasonal roll overs to maximize profitability
- Coached team members to improve where needed
- Oversaw clean, presentable and well-stocked shop, regularly checking conditions and implementing swift corrections to handle problems
- Kept product line diversified and fresh, working with vendors to bring in new lines to meet market demands
- Planned layouts for optimum workflows and business results.
Executive Casino Host
Carson Nugget
Carson City, Nevada
02.2010 - 05.2018
- Acknowledged customer issues and resolved problems quickly and efficiently
- Collaborated with colleagues to discuss market information and strategies
- Effectively communicated with team members and upper management to ensure care of clients
- Followed up with clients ensuring their satisfaction, with a 98% five star rating, for my performance during their visit
- Informed clients of promotions and sales, encouraging them to take advantage.
Table Games Shift Manager
Carson Nugget
Carson City, Nevada
01.2009 - 02.2010
- Managed player ratings for all players, continuously updating and organizing records
- Approached and solved work problems with initiative and knowledge of all Table Game operations
- Boosted efficiency by keeping work areas clean, tidy and free of debris
- Completed accurate win/loss reports by carefully reviewing every report and maintained a respectable 20% hold of cash at years end.
Education
Career Track
08.2013
Career Track
06.2013
Certified
03.2009
Heald College
Sacramento, CA01-2007
High School Diploma -
Wendover High School
Wendover, UT08-1982
Seminar
Seminar
Skills
- Independent thinker, decision maker and problem solver
- Well organized and highly motivated
- Strong communication skills
- Effective time management abilities
- Tremendous work ethic
- Excellent Schedule coordination
- Strategic Work planning
- Inventory Management
- Professional Demeanor
- Product displays
Timeline
General Merchandiser
Albertsons Supermarket
12.2022 - 04.2024
Shift Manager / Vault Custodian
Bonanza Casino
10.2021 - 12.2022
Emporium Gift Shop Manager
Carson Nugget
01.2018 - 08.2020
Executive Casino Host
Carson Nugget
02.2010 - 05.2018
Table Games Shift Manager
Carson Nugget
01.2009 - 02.2010
Career Track
Career Track
Certified
Heald College
High School Diploma -
Wendover High School
Seminar
Seminar
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