Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

JULIE ZASESKI

WORCESTER,MA

Summary

Welcoming Customer Service Cashier adept at greeting customers, counting money, collecting payments and handling customer complaints. Committed to ensuring each customer receives outstanding service by providing friendly and helpful support. Areas of expertise include cash handling and problem solving. Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards.

Overview

2
2
years of professional experience

Work History

Sort Associate

Amazon
08.2022 - Current
  • Used hand-held scanner to enter data product information.
  • Used hand-held scanners to sort items into specific categories.
  • Stacked items according to weights, sizes, types, and picking priorities.
  • Worked collaboratively with colleagues in fast-paced environment to meet tight deadlines for sorting.
  • Followed company policies and procedures to produce consistent work results.
  • Maintained cleanliness and order of conveyor belt and sorting line areas to reduce safety risks.
  • Troubleshot sorting systems and made necessary repairs to prevent downtime.
  • Inspected items for damage or defects before sorting as part of quality control process.

Nursing Assistant

Dodge Park Rest Home
03.2022 - 08.2022
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
  • Observed or examined patients to detect symptoms that required medical attention such as bruises or open wounds.

Customer Service Cashier

Padaria DuPao
08.2021 - 02.2022
  • Resolved customer complaints and maintained clean and tidy checkout area.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Met customer service goals and exceeded customer expectations.
  • Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
  • Processed customer orders and accurately handled payment transactions.
  • Counted money in drawers at beginning and end of each shift.
  • Answered product questions using knowledge of sales and store promotions.
  • Performed cash, card and check transactions to complete customer purchases.

Server

Restaurant Preferido Do Rei
06.2021 - 07.2021
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Explained menu items and suggested appropriate options for food allergy concerns.

Education

High School Diploma -

Nilza
Ipatinga - Mg, Brazil
12.2021

Skills

  • Materials Handling and Transport
  • Quality Control
  • Defect Removal
  • Item Sorting
  • Customer Service
  • Payment Collection
  • Cash Handling
  • Merchandise Restocking

Languages

English
Professional Working
Portuguese
Native or Bilingual

Timeline

Sort Associate

Amazon
08.2022 - Current

Nursing Assistant

Dodge Park Rest Home
03.2022 - 08.2022

Customer Service Cashier

Padaria DuPao
08.2021 - 02.2022

Server

Restaurant Preferido Do Rei
06.2021 - 07.2021

High School Diploma -

Nilza

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JULIE ZASESKI