Dedicated Administrative Assistant with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Organized and dedicated with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
35
35
years of professional experience
Work History
Assistant Coordinator
Greater Vallejo Recreation District
06.2023 - 06.2024
Worked with supervisor to assess needs and determine best courses of action.
Managed filing systems for electronic and hard copy documents to keep organized records.
Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate requests.
Facilitated timely delivery of special projects to meet organizational and departmental objectives.
Planned and coordinated logistics and materials for board meetings, committee meetings and staff events.
Proofread and edited documents for accuracy and grammar.
Provided information about current and future events at facility.
Maintained accurate notes of changes and requests for each event and ascertained allocation.
Conducted tours of community center's available for rental.
Administrative Assistant
Coleman IT Group
02.2023 - 05.2023
Executed record filing system to improve document organization and management.
Scheduled office meetings and client appointments for staff teams.
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
Restocked supplies and placed purchase orders to maintain adequate stock levels.
Administrative Assistant
Human Behavior Associates
09.2019 - 09.2020
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Executed record filing system to improve document organization and management.
Restocked supplies and submitted purchase orders to maintain stock levels.
Provided assistance to clients calling for mental health referrals as well as legal/financial referrals.
Received and sorted incoming mail and packages to record, dispatch or distribute to correct recipient.
Managed incoming correspondence to enhance employee performance and reduce time spent on processing and responding.
Edited documents to improve accuracy of language, flow and readability.
Administrative Assistant
Ideal Service Company, Inc.
12.1989 - 08.2002
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Executed record filing system to improve document organization and management.
Restocked supplies and submitted purchase orders to maintain stock levels.
Received and sorted incoming mail and packages to record, dispatch or distribute to correct recipient.
Edited documents to improve accuracy of language, flow and readability.
Generated reports and typed letters in Word and prepared PowerPoint presentations.
Offered technical support and troubleshot issues to enhance office productivity.
Scheduled office equipment repair and maintenance to extend equipment lifespan and prevent unplanned downtime.
Interacted with vendors to purchase and set up equipment and services.
Managed incoming correspondence to enhance employee performance and reduce time spent on processing and responding.
Relief dispatcher.
Facilitated communications between customers and field personnel to answer questions or resolve concerns.
Coordinated schedules for optimal coverage of daily workload and adjusted quickly to changing demands.
Received new orders, prepared documentation and assigned personnel.
Monitored flow of paperwork and directed information to appropriate departments.
Collaborated with team members to achieve target results.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Increased customer satisfaction by resolving issues.
Maintained excellent attendance record, consistently arriving to work on time.
Education
High School Diploma -
Mt. Diablo High School
Concord, CA
06.1987
Skills
Computers and Technology
Office Equipment Operation
Multitasking and Time Management
Appointment Coordination
Supply Inventory Control
Document and File Management
Research and Analytical Skills
Confidentiality and Data Protection
Strong Organizational Skills
Multi-Line Telephone Systems
Cash Deposit Preparation
Check Processing
Data Entry Documentation
Mail Management
Excel Spreadsheets
Directing Callers
Writing and Editing Skills
Administrative and Clerical Support
Office Supplies and Inventory
Transcription
PC Proficiency
Skilled in Microsoft Office
Mail Routing and Distribution
Reception Duties
10-Key Proficiency
Invoice Processing
Marketing support
Calendar Management
Meeting Scheduling
Facility tours
Facility Condition Assessment
Facility Layout Planning
Timeline
Assistant Coordinator
Greater Vallejo Recreation District
06.2023 - 06.2024
Administrative Assistant
Coleman IT Group
02.2023 - 05.2023
Administrative Assistant
Human Behavior Associates
09.2019 - 09.2020
Administrative Assistant
Ideal Service Company, Inc.
12.1989 - 08.2002
High School Diploma -
Mt. Diablo High School
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