Chief Financial & Operating Officer with 21 years of experience across the hospitality industry. Results-driven with a forward-thinking approach centered on company success and competitive growth. Demonstrated record of success in building dynamic teams and managing profitable operations.
Throughout my 21 years as Vice President, CFO and COO, I oversaw the operations of two Ground Round Grill & Bars (Vermont and New York), Lindsey's Cafe, Lindsey's Banquet Facility, Dinah J's Bar and Best Western Plus hotel, along with managing corporate business tenants.
Oversaw the fiscal and management operations of the company. Accountable for the administrative, financial and risk management operations. Developed collaborative relationships with management teams while maintaining a culture consistent with core values of respect, integrity, teamwork, dedication and positive attitude. Set and maintain brand and operational standards. Achieve profit, sales and customer satisfaction goals by developing and implementing strategic plans.
General Manager - Best Western Plus
Oversee all aspects of the hotel operations, including guest relations, front desk housekeeping, maintenance, team building and staff development. Responsible for all phases of hotel management, includes sales and marketing, human resources and budgeting/forecasting. Empower managers and staff to provide superior customer care to guests, associates and other visitors.
Functioned as both Accountant and Fiscal Manager, directly responsible for all accounting/fiscal policies and procedures. Responsible for ensuring that all State and Federal regulations were implemented and adhered to. Supervised and performed various aspects of accounting to include: compiling financial reports, oversaw cash journal, bi-weekly payrolls and leave time for over 175 employees. Supervised direct accounting staff. Member of overall Management Team at DSS, aiding in decision making for agency as whole.
Researched and prepared legal documents pertaining to trusts, estates, wills, real estate transactions and bankruptcy proceedings and incorporations. Responsible for administering trust accounts and probate estate accounts and managed client receivables. Administered Interim bankruptcy assets and all accounts according to Federal Bankruptcy guidelines. Met with clients on behalf of attorney, direct communications with numerous courts and other professionals.
Served Active Duty as Ammunition Specialist during Desert Storm from January 1991 to June 1991 stationed in Germany. Honorable Discharge-Veteran. As Administrative Specialist I was responsible for preparation of reports, overseeing personnel files, new member orientation and assisting Company Commander in all administrative matters. As Ammunition Specialist I was responsible for all aspects of ammunitions and storage, maintenance and shipment thereof.
Veteran - United States Army 1991
Army Achievement Medal Recipient
CHA (Certified Hotel Administrator) from AHLA
The Foundation of CVPH - Board of Directors and current Board Treasurer