Julie A. Maneen
Rome,NY
Far and away the best prize that life offers is the chance to work hard at work worth doing.
Theodore Roosevelt
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
24
24
years of professional experience
Work History
Disability Case Manager
MetLife
Oriskany, NY
12.2003 - Current
- Reviewed and evaluated disability claims to determine eligibility for Short Term. Long Term and FMLA benefits.
- Organized and maintained case files, ensuring accuracy and completeness of data.
- Conducted in-depth interviews with claimants to assess their medical history and job responsibilities.
- Assessed claimant's functional limitations based on medical records, diagnostic tests, and other relevant information.
- Compiled reports documenting findings from interviews, medical evaluations., for review by supervisor and manager.
- Maintained contact with claimants throughout their period of disability to ensure compliance with treatment plans and benefit requirements.
- Compiled, reviewed and processed FMLA leave requests to ensure compliance with the Family Medical Leave Act.
Clinical Coordinator
Digestive Disease Medicine
Utica, NY
07.2001 - 12.2005
- Performed administrative duties such as maintaining hospital and office schedules for a multi-physician office, coordinated care for patients and acted as a liaison between patients, patients family and health care professionals
- Ensured compliance with all applicable laws, regulations, policies, and procedures governing healthcare service delivery.
- Scheduled appointments for patients via phone and in person.
- Educated patients about medications, procedures and physician's instructions.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Conducted insurance verification and pre-certification and pre-authorization functions.
- Prioritized referrals according to urgency and adhered to appropriate referral deadlines.
Optical Assistant
Dr. Anthony Palumbo
New Hartford, NY
09.1999 - 07.2001
- Maintained clean, organized and well-stocked examination rooms by resetting spaces between appointments.
- Improved fit of patients' glasses and completed basic repairs covered by office warranty.
- Read new patient glasses prescriptions with lensometer and noted results for treating physician.
- Provided customer service to patrons in selecting the best eyewear for their individual needs.
- Assisted with frame selection, lens measurements, and repairs of optical products.
- Collaborated with optometrists to ensure accurate prescription orders were placed.
- Performed administrative duties such as data entry and filing paperwork.
- Maintained an organized inventory of frames and lenses on hand.
Education
Associate of Applied Science - Human Services
Medical Terminology Certification
World Wide Customer Care Certification.
Medical Transcription Certification
Skills
- Research and Facts Collecting
- Interviewing Skills
- Written and Verbal Communication
- Effective Customer Communication
- Client Needs Assessments
- Task Prioritization
- Teamwork and Collaboration
- Self-Motivated
- Planning and Coordination
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Disability Case Manager - MetLife
12.2003 - Current
Clinical Coordinator - Digestive Disease Medicine
07.2001 - 12.2005
Optical Assistant - Dr. Anthony Palumbo
09.1999 - 07.2001
Mohawk Valley Community College - Associate of Applied Science, Human Services
BOCES - , Medical Terminology Certification
Coastal Carolina Community College - , World Wide Customer Care Certification.
BOCES - , Medical Transcription Certification
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