Julie Pham
Tampa,FL
Summary
Dedicated and detail-oriented pharmacist with 10 years of experience in diverse pharmacy settings, including retail and non-profit sectors. Proven track record of delivering high-quality patient care, managing medication therapy, and ensuring regulatory compliance. Most recently served as a 340B pharmacist at a non-profit organization, leveraging expertise in the 340B Drug Pricing Program to expand medication access for underserved populations. Adept at inventory management, patient counseling, and team leadership. Committed to improving health outcomes through compassionate, patient-centered service and operational excellence.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Pharmacy Manager
Tampa Family Health Centers
07.2022 - Current
- Provided comprehensive pharmaceutical care to underserved and vulnerable populations, including uninsured and underinsured patients
- Advocated for medication access through patient assistance programs (PAPs), manufacturer copay cards, and charitable resources
- Trained and mentored pharmacists, pharmacy technicians, and new hires on 340B operations, workflows, and compliance protocols
- Foster a collaborative team environment focused on shared goals, continuous improvement, and patient-centered care
- Collaborated with medical, behavioral health, and care coordination teams to optimize patient outcomes through integrated, patient-centered care
- Oversaw the day-to-day operations and compliance of the 340B Drug Pricing Program, including inventory management, patient eligibility
- Ensured full compliance with HRSA regulations, internal policies, and audit readiness through regular self-audits and process reviews
Pharmacist
CVS Pharmacy
12.2021 - 06.2022
- Assisted in driving pharmacy performance metrics including wait times, patient satisfaction, and prescription accuracy
- Dispensed medications accurately based on prescriptions, ensuring patient safety and compliance with regulations
- Provided pharmacy coverage across multiple CVS locations, quickly adapting to varying store workflows, teams, and patient populations
- Monitored patient medication regimens for potential interactions and adjusted therapies as necessary for safety
- Administered vaccinations (e.g., flu, COVID-19, shingles) following CDC guidelines and CVS protocols
- Maintained strict adherence to CVS policies, HIPAA regulations, and controlled substance handling procedures
- Oversaw and trained pharmacy technicians and interns to ensure accurate dispensing, workflow efficiency, and customer satisfaction
Pharmacy Intern
CVS Pharmacy
01.2017 - 2021
- Assisted pharmacists in dispensing medications accurately and efficiently in compliance with federal and state regulations
- Provided patient counseling under the supervision of a licensed pharmacist, ensuring medication understanding and adherence
- Conducted prescription data entry and processed insurance claims using pharmacy management systems (e.g., RXConnect)
- Participated in inventory management including ordering, receiving, and restocking medications
- Supported COVID-19 and flu vaccination clinics by preparing documentation, managing appointments, and assisting in vaccine preparation
- Educated patients on over-the-counter (OTC) products and answered general medication inquiries.
- Maintained patient confidentiality and adhered to HIPAA regulations at all times
- Collaborated with pharmacy staff to optimize workflow and ensure quality customer service
- Gained hands-on experience in retail pharmacy operations and patient safety protocols
Experiential Pharmacy Intern
Bayfront Medical Center
10.2020 - 12.2020
- Counseled patients on trauma unit about their medications upon discharge- discussed potential adverse reactions & side effects of medications, how to properly take them, reviewed dosing, and addressed questions patients had regarding their medications
- Attended daily trauma rounds and collaborated with nurses, case managers, and dieticians to provide comprehensive care for patients
- Published article about COVID-19 in Bayfront’s monthly nursing newsletter
- Interviewed patients to collect information regarding active medication list and complete medication reconciliation
- 6 weeks
- APPE Advanced Institutional
- Preceptor: Lana Hochmuth, PharmD, BCPS
Experiential Pharmacy Intern
Bayfront Medical Center
09.2020 - 10.2020
- Assisted the acute care pharmacists with inpatient interventions while focusing on patient safety and optimization of therapy with a focus on each patient’s clinical picture
- Renally dosed medications for patients to ensure each medication was appropriately dosed based on the patient’s kidney function
- Performed IV to PO conversions on patients who were candidates for oral therapy and hemodynamically stable
- Monitored patients on anticoagulation therapy to promote safety of use
- Evaluated patients who were diagnosed with acute kidney injury during inpatient stay to identify underlying causes and make any necessary changes in therapy
- 6 weeks
- APPE Inpatient Acute Care Medicine
- Preceptors: Kalee Sullivan, PharmD, BCPS, Kristen Mendoza, PharmD, BCPS
Experiential Pharmacy Intern
Tampa General Medical Group Family Care Center
06.2020 - 07.2020
- Fulfilled pharmacy services including patient education, therapeutic drug monitoring, medication reconciliation, etc.
- Administered point-of-care monitor tests to patients (i.e. INR, blood glucose)
- Adjusted warfarin doses for patients based on INR and warfarin indication under the guidance of the pharmacist
- Provided management of diabetic patients by evaluating blood glucose in relation to confounding factors, including diet, lifestyle, medications, and general health status
- Manage comorbid conditions associated with diabetes including dyslipidemia, hypertension, CKD, and neuropathy
- Provided comprehensive education to patients/ family about the use of diabetic medications, including proper administration and storage of insulin pens and syringes in order to maximize therapy and minimize complications
- Gained stronger understanding of diagnosis and treatment principles for anticoagulation, hypertension, hyperlipidemia, heart failure, asthma, and COPD
- Made appropriate evidence based drug therapy recommendations in accordance with ADA/AACE guidelines for patients of the pharmacotherapy diabetes clinic
- Utilized drug literature evaluation skills to provide recommendations based on evidence based medicine for chronic care management and medication reconciliation
- Performed prior authorizations (PA) for patients when their medications were not covered
- Submitted PA’s to medical supply companies to obtain diabetic testing supplies for patients
- Completed a formal presentation focused on SGLT-2 inhibitors and GLP-1 agonists: their benefits on cardiovascular outcomes, suggested use of SGLT-2 inhibitors for chronic kidney disease described in the most recent publications of American Diabetes Association (ADA) guidelines and the American Association of Clinical Endocrinologists (AACE) guidelines and supported by randomized clinical trials
- 6 weeks
- APPE Ambulatory Care Rotation
- Preceptor: Marcus Campbell, PharmD, BC-ADM
Experiential Pharmacy Intern
Manatee Memorial Hospital
08.2018 - 08.2018
- Gained an understanding about pharmacy operations in a hospital setting
- Accompanied Pyxis manager to learn about the Pyxis machines and their functionalities
- Shadowed centralized pharmacists and 3 decentralized pharmacists (cardiac, infectious disease, intensive-care)
- Reviewed reports for controlled substance diversion generated from the Catheter Lab and identified discrepancies of improper opioid disposal by nurses
- Prepared oral-unit dose syringes for newborns/infants in the NICU (solutions and suspension)
- Pulled expired medications from pharmacy shelves
- Participated in Antimicrobial Stewardship and P & T meetings
- Created a step-by-step protocol for appropriate disposal of controlled-substances under the guidance of my preceptor and the Pyxis manager
- 1 month
- IPPE Institutional Rotation
- Preceptor: Carla Evans, PharmD, BCPS
Experiential Pharmacy Intern
Publix Pharmacy
07.2018 - 07.2018
- Counsel patients on first-fills and drug utilization reviews (DUR) at the point of sale
- Offer recommendations to patients for OTC pharmacological treatments of common conditions (cough, allergies, constipation, diarrhea, etc.) under the supervision of the pharmacist
- Prepare prescriptions for patients in a timely manner
- Complete prescription transfers to and from other pharmacies
- Take telephone orders and voicemails submitted by physicians, physician assistants, and nurses
- Contact physicians and health professionals regarding discrepancies on prescriptions (high doses, incomplete instructions)
- Immunize patients under the supervision of the pharmacist
- Assist the pharmacist with patient outreach and medication adherence phone calls
- Data-entry of prescriptions and resolve/adjudicate rejected prescription claims by insurances
- Manage inventory through cycle counts
- 1 month
- IPPE Community Rotation
- Preceptor: Gabrielle Jackson, PharmD
Pharmacy Technician
CVS Pharmacy
01.2015 - 11.2017
- Accurately and efficiently prepared, filled, and labeled prescriptions under the supervision of a licensed pharmacist
- Processed third-party insurance claims, resolved rejections, and communicated with patients regarding copays and coverage
- Perform point of sale transactions for customers picking up medication at drive through and pickup
Education
Doctor of Pharmacy -
Lake Erie College of Osteopathic Medicine School of Pharmacy
Bradenton, Florida06-2021
Master of Science - Biomedical Sciences
University of South Florida
Tampa, Florida05-2017
Associates of Arts - Medical Sciences
Hillsborough Community College
Tampa, Florida06-2014
Skills
- Team Leadership – Managing and motivating pharmacy staff to achieve performance goals
- Staff Training & Development – Coaching and mentoring pharmacists and technicians
- Cross-Functional Collaboration – Working effectively with healthcare providers to optimize patient care
- Adaptability – Ability to stay calm and productive in high-pressure or rapidly changing settings
- Ethical Integrity – Commitment to patient safety and confidentiality
- Compassionate: Responds with empathy and understanding, creating trust among coworkers and patients alike
- Customer Service Excellence – Promoting a patient-first culture among the team
- Technology Integration – Leveraging pharmacy software systems (eg, PioneerRx, Epic, RX30) for improved patient care
Certification
- 2021-Present Active Pharmacist License PS63609
- 2017- Present Cardiopulmonary Resuscitation/ BLS
- 2017- Present Certified Immunizer APhA Pharmacy-Based Immunization Delivery
Timeline
Pharmacy Manager
Tampa Family Health Centers
07.2022 - Current
Pharmacist
CVS Pharmacy
12.2021 - 06.2022
Experiential Pharmacy Intern
Bayfront Medical Center
10.2020 - 12.2020
Experiential Pharmacy Intern
Bayfront Medical Center
09.2020 - 10.2020
Experiential Pharmacy Intern
Tampa General Medical Group Family Care Center
06.2020 - 07.2020
Experiential Pharmacy Intern
Manatee Memorial Hospital
08.2018 - 08.2018
Experiential Pharmacy Intern
Publix Pharmacy
07.2018 - 07.2018
Pharmacy Intern
CVS Pharmacy
01.2017 - 2021
Pharmacy Technician
CVS Pharmacy
01.2015 - 11.2017
Doctor of Pharmacy -
Lake Erie College of Osteopathic Medicine School of Pharmacy
Master of Science - Biomedical Sciences
University of South Florida
Associates of Arts - Medical Sciences
Hillsborough Community College
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