Julie A. Truscott
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude.
Overview
39
39
years of professional experience
Work History
Teacher
Greenfield Central High School
07.2016 - Current
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Prepared quizzes, tests and examinations to gauge how well students were learning.
- Incorporated multiple types of teaching strategies into classroom.
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
- Collaborated with other teachers to plan engaging units.
Broker Realtor
EXp Realty
06.2020 - Current
- Advise clients on market conditions, prices, mortgages, legal requirements, and related matters
- Negotiated, facilitated, and managed real estate transactions.
- Liaised between buyers and sellers to provide positive experiences for both parties.
- Communicated with clients to understand property needs and preferences.
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Resolved client concerns related to home purchases to maintain high satisfaction ratings.
Operations Supervisor
BCD Travel, Stryker Travel Services/Whirlpool/Dover Corporation
02.2014 - 07.2016
- Supervised daily performance of direct reports, ensuring high levels of quality, productivity, customer service, and meeting / exceeding contractual obligations
- Identified opportunities for improving processes and training needs; facilitated training
- Assisted in recruiting and interviewing employees to fill open requisitions
- Provided new hire orientation, employee training and development, and performance reviews
- Maintained and promoted professional and courteous client relations
- Tracked and distributed performance against established goals to employees on routine basis, providing coaching and development as needed to improve quality
- Wrote and delivered employee counseling documents when necessary
- Developed internal requirements and standards to minimize regulatory risks and liability across programs.
6th Grade Teacher
Knightstown Intermediate School
07.2013 - 02.2014
- Established good relationships with parents and other staff members
- Provided individual and small group instruction to adapt curriculum to needs of each student
- Evaluated students' academic and social growth, kept appropriate records, and prepared progress reports
- Identified student needs, cooperating with other professional staff in assessing and helping students solve health, attitude, and learning problems
- Increased student engagement by incorporating hands-on activities and group projects into lesson plans.
Kindergarten Teacher
Indianapolis Public Schools
10.2012 - 07.2013
- Developed and implemented individualized educational plans for special needs children.
- Helped struggling students by motivating and encouraging kids to reach full potential.
- Kept accurate documents about student progress for school and parent records.
- Created, managed, and participated in variety of learning environments and activities to support opportunities for students to develop full potential and achieve learning objectives.
- Recognized children's physical, emotional and social needs for personalized support.
- Reported to parents and administration about student progress.
- Created and supervised variety of hands-on learning activities for fun and engagement.
Travel Agent/Supervisor of Operations
Getz International, Ross & Babcock, BCD Travel
02.1985 - 02.2012
- Created travel plans based on customer needs, including transportation and accommodations for corporate customers, maintaining timelines and budgets for each account
- Developed loyal clientele base due to excellent listening and research skills and keen understanding of travel budgets.
- Maintained corporate client accounts to facilitate meeting all of their travel needs with follow-up to ensure customer satisfaction
- Developed internal requirements and standards to minimize regulatory risks and liability across programs.
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews for staff.
- Provided exceptional customer service by promptly addressing concerns and resolving issues, leading to positive reviews and recommendations from satisfied clients.
- Enhanced team productivity through regular training sessions focused on industry best practices and new technology tools.
Education
Bachelor of Science - Education
Indiana University - Purdue University Indianapolis
Indianapolis, IN11.2010
Certified in Travel & Tourism - Travel & Tourism
International Aviation And Travel Academy
Arlington, TX11.1984
Skills
- Client Relations
- Cultivating Productive Relationships
- Community Involvement
- Interpersonal and Social Skills
- Task Delegation
- Employee Development
- Behavioral Skills Development
- Effective Listening
Affiliations
- New Life Biblical Counseling - completed extensive training through Brandywine Community Church and other resources to become a Biblical counselor.
- Wellspring Center - lead multiple groups including Divorce Care, Divorce Care for Kids, Redefine (teen group), Life's Healing Choices. Received in-depth training to support participants struggling withe mental health and other life challenges in a holistic way.
- Brandywine Community Garden - worked with other participants to maintain a garden to help support our food pantry. This also provided the opportunity to foster relationships within the gardening community as well as the clients of the pantry.
References
References available upon request.
Timeline
Broker Realtor
EXp Realty
06.2020 - Current
Teacher
Greenfield Central High School
07.2016 - Current
Operations Supervisor
BCD Travel, Stryker Travel Services/Whirlpool/Dover Corporation
02.2014 - 07.2016
6th Grade Teacher
Knightstown Intermediate School
07.2013 - 02.2014
Kindergarten Teacher
Indianapolis Public Schools
10.2012 - 07.2013
Travel Agent/Supervisor of Operations
Getz International, Ross & Babcock, BCD Travel
02.1985 - 02.2012
Bachelor of Science - Education
Indiana University - Purdue University Indianapolis
Certified in Travel & Tourism - Travel & Tourism
International Aviation And Travel Academy
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