Julieana Munoz
Mission Viejo,CA
Summary
Organized Office Manager with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic.
Overview
20
20
years of professional experience
Work History
Office Manager
JM TIME CORP
01.2019 - Current
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Boosted employee morale with thoughtful event planning and team-building activities.
- Interacted with customers by phone, email, or in-person to provide information.
- Input data into spreadsheets and databases.
- Assisted with budgeting and financial management to keep office operating within budget.
- Created purchase orders and tracked invoices to avoid missed or delayed shipments.
- Submitted employee payroll documentation weekly to avoid errors and kept employees paid accurately and on time.
- Coordinated travel arrangements for staff members.
- Purchased and maintained office supplies.
- Completed clerical tasks such as filing, copying, and distributing mail.
- Reviewed files, records and other documents to obtain information to respond to requests.
Office Assistant
TODD PIPE & SUPPLY
01.2004 - 01.2012
- Created and maintained detailed records of all office activities.
- Reviewed files, records and other documents to obtain information to respond to requests.
- Supported business growth with efficient onboarding processes for new hires that included orientation, training materials, and equipment setup.
- Interacted with customers by phone, email, or in-person to provide information.
- Managed daily data entry and kept clerical information accurate and up-to-date.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Completed clerical tasks such as filing, copying, and distributing mail.
- Acted as a liaison between departments to facilitate the flow of information leading to improved interdepartmental collaboration.
- Ordered office supplies and kept office stocked with needed resources to operate smoothly.
- Processed incoming and outgoing mail and packages according to established procedures.
- Collaborated with various departments to complete assigned tasks.
- Purchased and maintained office supplies.
- Delivered clerical support by handling range of routine and special requirements.
- Prepared and edited documents to produce precise, accurate and professional communication.
- Created purchase orders and tracked invoices to avoid missed or delayed shipments.
- Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
- Increased customer satisfaction by providing professional and courteous front desk support.
Education
High School Diploma -
South Gate Senior High School
South Gate, CA06.2000
Skills
- Decision-Making
- Idea Development and Brainstorming
- Emergency Response
- Policy Development
- Excellent multi-tasking ability
- Travel Coordination
- Office Administration
- Good Judgment
- Team Supervision
Languages
Spanish
Native or Bilingual
Timeline
Office Manager
JM TIME CORP
01.2019 - Current
Office Assistant
TODD PIPE & SUPPLY
01.2004 - 01.2012
High School Diploma -
South Gate Senior High School
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