Julieann Hook
Louisville,Ky
Summary
arranging and promotional planning abilities. Skillful in coordinating with store leaders and advertising managers to develop and implement successful merchandising plans for seasonal changes and special events. Expertise in dressing mannequins and maintaining store shelves and promotional displays. professional with skills in operating equipment, organizing each day. Knowledgeable about optimal box organization, palletizing and loading strategies. Eager to apply abilities toward new role with any company I work for. Put 100% percent into any task that is given to me. lastly, I Can speak two languages English of course and secondly Spanish and very into social media. Driven Salesperson well-versed in the intricacies of preparing merchandise for display and sale to maximize exposure and skyrocket sales. Dedicated to utilizing talents to put merchandise on display using visual merchandising techniques.
Overview
6
6
years of professional experience
Work History
Salesperson
Ooma Office
Louisville, KY
01.2022 - 04.2022
- Worked to build relationships with customers and built potential for additional sales.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Engaged customers in social conversations to create pleasant and easy shopping experience.
- Listened to clients and introduced solutions to satisfy business and personal needs.
- Managed customer from initial contact to closing with attention to detail to build loyalty.
- Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.
- Provided product benefits and advantages and discussed pricing with interested parties.
- Logged reports, expenses, receipts and sales documents into digital database.
- Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
- Expanded brand and marketing strategies by planning strategic events.
- Approached browsing customers to initiate conversations to determine buying preferences.
- Displayed merchandise by arranging in appealing ways to boost sales.
Salesman
Bluegreen Vacations
Louisville, KY
12.2021 - 01.2022
- Promoted and up-sold products and services to meet needs of customers.
- Showcased product features to customers and discussed technical details to overcome objections and lock in sales.
- Upheld high standards of customer service by promoting and upselling new products and services.
- Used consultative sales approach to understand customer needs and recommend relevant offerings.
Stocker
Costco Wholesale
Louisville, KY
10.2018 - 10.2021
- Received and stocked merchandise and organized and maintained backroom by following company safety, cleaning and operating procedures.
- Greeted customers and retrieved requested products to drive satisfaction.
- Followed proper stock rotation procedures to minimize obsolescence and remove out of date items from sales floor.
- Assisted customers by locating items and loading heavy purchases in vehicles.
- Counted and stocked different types of merchandise to comply with inventory control tag requirements.
- Palletized merchandise for easy movement to sales floor locations.
- Ensured no damaged or expired items were placed on shelves.
- Stocked shelves with items making sure items were not outdated and brought forward.
- Updated signage to reflect new pricing or temporary promotional strategies to increase sales.
- Broke down and discarded empty packaging and boxes after stocking products.
- Inspected items received for damage or other issues.
- Greeted customers and courteously responded to inquiries.
- Assisted coworkers with special projects to learn new tasks while gaining additional responsibilities.
Server
Texas Roadhouse Restaurant
Louisville, KY
05.2015 - 01.2017
- Satisfied customers by Serving and topping off drinks, anticipating condiments, napkins and other needs.
Apparel Associate
Dicks Sporting Goods
03.2015 - 02.2016
- I worked at Dicks Sporting Goods as a cashier and apparel associate.
- I worked extended hours during the holiday season, and helped customers find just the right clothing they needed for a particular sport or activity.
Sales Consultant
Sun Tan City
10.2013 - 01.2014
- As a sales consultant at Sun Tan City, I worked in a very busy environment that involved constant interaction with all different types of people.
- This job required that I serve customers with a friendly and patient attitude, simultaneously focusing on product sales.
Education
Portland Christian High School
Skills
- Reliable and trustworthy
- Work ethic
- Conflict resolution
- Leadership
- Friendly
- positive attitude
- Time management
- Critical thinking
- Teambuilding
- Customer service
- Multitasking
- Fluent in Spanish
- Working collaboratively
- Cross-Selling Products and Services
- Loyalty Building
- Digital Databases
- Customer Understanding
- Calming Strategies
- Guest Satisfaction
- POS Inventory System Operation
- Profit and Loss
- Verifying Shipments
Timeline
Salesperson
Ooma Office
01.2022 - 04.2022
Salesman
Bluegreen Vacations
12.2021 - 01.2022
Stocker
Costco Wholesale
10.2018 - 10.2021
Server
Texas Roadhouse Restaurant
05.2015 - 01.2017
Apparel Associate
Dicks Sporting Goods
03.2015 - 02.2016
Sales Consultant
Sun Tan City
10.2013 - 01.2014
Portland Christian High School