Accomplished leader in operations management, known for building strong partnerships and delivering exceptional customer care. Proven ability to negotiate favorable contracts, ensuring cost efficiency while maintaining high ethical standards.
Overview
19
19
years of professional experience
Work History
Executive Vice President
Mallard, Inc.
DeFuniak Springs, FL
01.2006 - 12.2024
Directed strategic initiatives to enhance operational efficiency and drive revenue growth.
Oversaw cross-functional teams to align organizational goals with business objectives.
Implemented data-driven decision-making processes to optimize resource allocation and project outcomes.
Cultivated relationships with key stakeholders to support long-term partnership development.
Served as a key spokesperson for the organization at industry events and conferences, showcasing thought leadership while fostering strategic connections with potential partners.
Set sound employee health policies in place and worked with HR department to maintain healthy work environment for employees.
Secured significant cost reductions, negotiating favorable contracts with key suppliers.
Negotiated favorable terms on contracts with suppliers and customers alike, resulting in significant cost savings for the organization over time.
Established and maintained strong relationships with customers, vendors and strategic partners.
Collaborated with legal, accounting and other professional teams to review and maintain compliance with regulations.
Office Manager
Grace Klein Construction
Hoover, AL
04.2017 - 12.2019
Coordinated office operations to enhance workflow efficiency and support project timelines.
Managed vendor relationships, ensuring timely delivery of materials and services for construction projects.
Implemented office procedures that improved communication across departments and streamlined administrative tasks.
Developed comprehensive filing system, enhancing document retrieval speed and accuracy for project documentation.
Led initiatives to improve workplace safety protocols, fostering a culture of compliance among staff members.
Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
Handled sensitive employee and client information with utmost confidentiality, maintaining trust and integrity.
Managed scheduling and coordination of all office meetings to ensure smooth operations and minimal conflicts.