Julieanna Saldana Jacinto
650 Whitney Ranch Drive Apt 3925 ,Henderson,NV
Summary
Busser,Service who is Enthusiastic and driven and is looking for a long-term position in a high- volume fine Dinning Restaurant. To faster costumer satisfaction,providing excellent costumer service Contribute skills and knowledge to help the team succeed and improve costumer satisfaction by providing effective dinning survive.
Overview
18
18
years of professional experience
Education
N/A -
Rancho High School
Las Vegas, NVWork History
Server Assistant
YardBird Restaurant
Las Vegas, NV
06.2023 - Current
- Supported servers in delivering exceptional customer service by efficiently managing dining area setup and cleanliness.
- Assisted in order accuracy by verifying menu items and ensuring timely delivery .
- Implemented strategies to optimize table turnover rates, improving guest experiences and service speed.
- Greeted customers warmly to provide exceptional customer service.
- Bussed tables between courses and load and unloaded trays to expedite tasks.
- Utilized strong multitasking abilities to manage multiple responsibilities effectively, ensuring a smooth flow of service during peak meal times.
- Refilled drinks and condiments and restocked serving areas to minimize delays.
Back Server
Delmonico's Steakhouse
Las Vegas, NV
04.2022 - 04.2023
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Bussed and reset tables to keep dining room and work areas clean and neat for the next guest.
- Provide amazing costumer service by helping the server great the Guests and also by bringing the water and serving the bread.
- Transported dirty utensils,and trays to the kitchen to help with efficient cleaning.
Shift Leader
Churches Chicken
Las Vegas, NV
06.2008 - 03.2021
- Trained new employees and delegated daily tasks and responsibilities. By developing their skills and mentoring them to succeed in training.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Delivered superior training and leadership to teams to boost performance and help team members.
- Counted the cash in the register drawer at the start and end of the shirt .
- Assisted costumers in placing their orders, explained the menu and always give great costumer service.
Skills
Quick learner
POS
Multi-Task
Fast past in fine dinning
Bilingual in Spanish and English
Costumer service
POS-Point Of Sales
Excellent working under pressure
High- volume dinning
Cashier
Problem solver
Inventory tracker
Timeline
Server Assistant
YardBird Restaurant
06.2023 - Current
Back Server
Delmonico's Steakhouse
04.2022 - 04.2023
Shift Leader
Churches Chicken
06.2008 - 03.2021
N/A -
Rancho High School