Julieanna Zavala
Tracy,CA
Summary
Proven professional with a track record of enhancing customer satisfaction and streamlining operations at Harbor Freight. Excels in problem-solving and relationship building, leveraging exceptional communication and sales expertise to exceed employer expectations. Demonstrates a professional demeanor and adeptness in cash handling, ensuring efficient financial transactions and customer interactions.
Overview
3
3
years of professional experience
Work History
Sale Associate
Harbor Freight
Tracy, CA
03.2024 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Money handling
Receptionist Intern
Santa Clara County Intern & Earn
San Jose, CA
08.2023 - 12.2023
- Maintained cleanliness of reception area, creating a welcoming atmosphere for visitors and employees alike.
- Assisted in event planning and coordination, ensuring successful execution of company functions.
- Enhanced customer satisfaction by providing friendly and efficient service at the front desk.
- Handled sensitive information discreetly by adhering to strict confidentiality guidelines, ensuring client trust.
- Streamlined office operations by maintaining organized filing systems and managing incoming and outgoing mail.
Team Member
Target
San Jose, CA
10.2021 - 09.2022
- Worked flexible schedule and extra shifts to meet business needs.
- Enhanced store organization by accurately stocking shelves and maintaining inventory control.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Retail
- Electronics
Education
Administration Of Justice -
San Joaquin Delta College
Stockton, CAHigh School Diploma -
Silver Creek High-school
San Jose, CA05.2023
Skills
Problem-solving skills
Sales expertise
Professional demeanor
Relationship building
Exceptional customer service
Cash register operation
Stocking and replenishing
Cash Handling
Communication
Time Management
Telephone skills
Timeline
Sale Associate
Harbor Freight
03.2024 - Current
Receptionist Intern
Santa Clara County Intern & Earn
08.2023 - 12.2023
Team Member
Target
10.2021 - 09.2022
Administration Of Justice -
San Joaquin Delta College
High School Diploma -
Silver Creek High-school