JULIEANNE RODRIGUEZ
Lehigh Acres,FL
Summary
Dedicated individual with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Overview
6
6
years of professional experience
Work History
PART-TIME SALES ASSOCIATE
HOMEGOODS
08.2024 - Current
- Provide customers with a pleasant experience by being knowledgeable of the store and the company's policies and procedures
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
PART-TIME NIGHT CLERK
TCAA
04.2024 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Greeted incoming visitors professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with apprentices, and updated apprentice records.
- Reduced wait times for callers, promptly answering phone lines and directing calls as needed.
- Maintained clean reception area to promote positive, professional environment for clients.
(PART-TIME) SWAT YOUTH ADVISOR
HENDRY COUNTY HEALTH DEPARTMENT
09.2023 - Current
- Promoting new initiatives within local schools and communities
- Assist in coordinating fundraising events
- Developed and implemented educational programs for youth.
- Managed volunteer recruitment efforts by establishing partnerships with local schools, colleges, and other organizations interested in supporting the work of a Youth Advisor.
- Empowered young people to take ownership of their personal growth by providing guidance on goal setting and decision-making processes.
(TEMP) PATIENT ACCESS SPECIALIST I
LEE HEALTH
01.2023 - 09.2023
- Communicate with patients via telecommunications to ensure their communications are being reached to their healthcare team
- Chart patient telecommunications promptly and accurately
- Recognize signs and symptoms of urgent illness and report it to on-staff Registered Nurses, go to their local Emergency Department, or prompt the patient to call 9-1-1
- Maintained patient confidentiality by adhering to HIPAA guidelines and hospital policies.
- Provided exceptional customer service, addressing patient concerns promptly and professionally.
PART-TIME ASSISTANT MANAGER
BOXLUNCH
07.2022 - 01.2023
- Provide customers with a pleasant experience by being knowledgeable of the store and the company's policies and procedures
- Promote a positive work environment by fostering balanced relationships between management and sales associates
- Train employees on the company's mission and procedures
- Ensure the store is clean and well maintained
- Respond to district-wide electronic correspondences and phone calls in a timely manner
- Use proper cash handling techniques to balance the registers and bank deposits
- Perform the proper opening and closing procedures (including securing the store)
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
PART-TIME CASHIER/SALES FLOOR ASSOCIATE
HOMEGOODS
09.2019 - 09.2021
- Provide customers with a pleasant experience by being knowledgeable of the store and the company's policies and procedures
- Organize the merchandise on the sales floor according to company standards
- Accept payments for products and proper cash handling
- Appropriately process refunds
- Enforce the COVID-19 policies and procedures enacted by the company
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
CAFÉ ATTENDANT
VILLAGIO AT ESTERO CONDO ASSOCIATION
04.2018 - 09.2019
- Take payments for products and proper cash handling
- Provide a legendary customer service experience to all community members and guests
- Keep cafe area neat and clean
- Use proper ServSafe rules and regulations when preparing food and cleaning utensils
- Keep coolers and display cases stocked
- Prepare to-order foods
- Manage the alternating and inventory of the ice cream case
- Stock and back stock items upon delivery
- Manage the nightly movie theater by setting the movie and maintaining the popcorn cart
Education
BACHELOR OF APPLIED SCIENCE IN SUPERVISION AND MANAGEMENT -
FLORIDA SOUTHWESTERN STATE COLLEGE
08.2024
ASSOCIATE IN ARTS -
FLORIDA SOUTHWESTERN STATE COLLEGE
12.2021
COMPLETED THREE TERMS OF THE LICENSED PRACTICAL NURSING PROGRAM WITH CLINICALS -
FORT MYERS TECHNICAL COLLEGE
06.2019
HIGH SCHOOL DIPLOMA -
DONNA J. BEASLEY TECHNICAL ACADEMY
05.2019
CERTIFIED NURSING ASSISTANT PROGRAM -
FORT MYERS TECHNICAL COLLEGE
05.2018
Skills
- Certified in Microsoft Office Word and PowerPoint
- Familiar with Microsoft Outlook
- Familiar with Google Docs, Spreadsheets and G-Mail
- Familiar with SharePoint, Epic, and UKG (Kronos)
- Outgoing, dependable, and personable with great people skills
- Proficient in charting according to company policies
- Demonstrated ability to work well with others and communicate effectively with a variety of people including but not limited to: management, staff, and customers
- Ability to follow direction and (when acceptable) offer key ideas
- Proper cash handling capabilities
- Reliable self-starter
References
- Christine Sardina, Tri-County Apprenticeship Academy, (239) 565-1546
- Judy Paras, River Hall Elementary, (239) 691-3144
- Lorena Peters, Donna J. Beasley Technical Academy, (239) 476-9100
Timeline
PART-TIME SALES ASSOCIATE
HOMEGOODS
08.2024 - Current
PART-TIME NIGHT CLERK
TCAA
04.2024 - Current
(PART-TIME) SWAT YOUTH ADVISOR
HENDRY COUNTY HEALTH DEPARTMENT
09.2023 - Current
(TEMP) PATIENT ACCESS SPECIALIST I
LEE HEALTH
01.2023 - 09.2023
PART-TIME ASSISTANT MANAGER
BOXLUNCH
07.2022 - 01.2023
PART-TIME CASHIER/SALES FLOOR ASSOCIATE
HOMEGOODS
09.2019 - 09.2021
CAFÉ ATTENDANT
VILLAGIO AT ESTERO CONDO ASSOCIATION
04.2018 - 09.2019
BACHELOR OF APPLIED SCIENCE IN SUPERVISION AND MANAGEMENT -
FLORIDA SOUTHWESTERN STATE COLLEGE
ASSOCIATE IN ARTS -
FLORIDA SOUTHWESTERN STATE COLLEGE
COMPLETED THREE TERMS OF THE LICENSED PRACTICAL NURSING PROGRAM WITH CLINICALS -
FORT MYERS TECHNICAL COLLEGE
HIGH SCHOOL DIPLOMA -
DONNA J. BEASLEY TECHNICAL ACADEMY
CERTIFIED NURSING ASSISTANT PROGRAM -
FORT MYERS TECHNICAL COLLEGE