Julianna Valeria Cruz
Los Angeles,CA
Summary
Compassionate caregiver with hands-on experience in attending to patient needs in residential and hospital settings. Skilled in administering medication, managing schedules, and maintaining clean living environments for patients. Demonstrated ability to establish meaningful relationships with patients, ensuring comfort and enhancing quality of life. Previous work resulted in significant improvements in patient well-being and satisfaction.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Caregiver
Maxim Healthcare
Alhambra, CA
01.2024 - Current
- Assisted elderly clients with activities of daily living such as bathing, dressing and grooming.
- Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.
- Transported clients to doctor appointments and other errands using wheelchair accessible vehicles.
- Accompanied clients to social events such as movies or plays.
- Administered prescribed medications on a timely basis following care plan instructions.
- Assisted with ambulation by providing support during transfers from bed to chair or wheelchair.
- Encouraged independence while promoting self-care skills such as bathing, grooming and toileting needs.
Customer Service/Front Desk Receptionist
W.V Auto Repair
San Gabriel, CA
04.2017 - Current
- Greeted customers warmly and made them feel welcome.
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
- Assisted with scheduling appointments for clients and visitors.
- Maintained an organized reception area and ensured that all guests were attended to promptly.
- Managed incoming and outgoing mail, courier services, faxes and other correspondence.
- Handled cash transactions accurately, balancing the register at the end of each shift.
- Processed payments from customers using a variety of payment methods, including credit cards and checks.
- Tracked supplies inventory levels, placed orders for replenishment as needed, and monitored deliveries upon arrival.
Education
Bachelor of Science - Biochemistry
University of California Riverside
Riverside01-2025
Skills
- Documentation
- Customer Call Management
- Time Management
- Daily living assistance
- Care Plan Adherence
- Behavioral Management
- Compassionate client care
- HIPAA Compliance
- Incident Reporting
- Mobility Assistance
- Records Maintenance
- Knowledge of state regulations
- Expertise in PowerPoint, Excel, and Word
- Bilingual Communication: English & Spanish
Certification
- First Aid, CPR, and AED Instructor Certification - American Red Cross.
- Basic Life Support for Healthcare Providers (BLS) – American Heart Association.
Timeline
Caregiver
Maxim Healthcare
01.2024 - Current
Customer Service/Front Desk Receptionist
W.V Auto Repair
04.2017 - Current
Bachelor of Science - Biochemistry
University of California Riverside
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