JULIE J. BAUCOM
La Quinta,CA
Summary
Results-oriented project manager with extensive service background seeking to leverage skills and work ethic for continued success in a thriving company. Brings wealth of experience as a customer service representative and office manager, demonstrating strong organization and communication skills. Excels in fast-paced environments, managing multiple tasks and prioritizing workload. Proficient in QuickBooks for invoicing and accounts payable, with experience in Shipstation, Shopify, and Square. Proven track record of successfully managing high volumes of projects, possessing excellent organizational and time management skills. Utilizes keen problem-solving abilities to identify issues and develop effective solutions.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Customer Service, Office Manager
Little Folk Visuals
04.2021 - 04.2024
- Successfully handled up to 30 various project responsibilities while meeting all assigned deadlines
- Oversaw procurement process including vendor relationship management, obtaining project quotes, and processing invoices and purchase orders
- Managed Quick Books software efficiently for invoicing and accounts payable.
- Successfully executed transactions using Shopify, Shipstation, and Square platforms.
- Demonstrated ability to follow through on tasks, resulting in successful job completion.
- Facilitated communication and collaboration within the in-house team to achieve effective art direction.
Senior Customer and Creative Services (Contract)
Monster Energy
12.2017 - 07.2019
- Demonstrated consistent ability to complete all tasks and achieve successful outcomes
- Exhibiting strong proficiency in technical skills
- Oversaw the end-to-end process of multiple production projects, from initial stages to delivery.
- Responsible for maintaining relationships with vendors and obtaining quotes for all projects, Invoicing and purchase orders
- Managed and mentored the creative and production team
- Estimated time needed to create necessary assets
- Successfully utilized an in-house project management system to efficiently manage various projects.
Customer Service/Traffic Manager (Contract)
Experian
09.2015 - 10.2017
- Successfully met and exceeded client expectations
- Effectively oversaw and maintained timelines for multiple concurrent projects
- Supervised and guided the creative team through Experian’s rebrand
- Facilitated art direction by working closely with in-house team on project coordination
- Gained thorough understanding of all ongoing projects in Experian’s “Shared Services”, ensuring effective project management and accurate internal billing.
- Created purchase orders and approved invoicing within budget
- Proofread and maintained production standards for all creative deliverables.
Education
Ongoing
Skills
- Computer Both MAC and PC
- Organization
- Scheduling appointments
- Billing and Invoicing
- Proofreading
- Meeting Coordination
Certification
Trade Connections certification for project management
Skillsandtraits
- Complete understanding of the creative and production process
- Team player and thrives in a fast-pasted environment
- Excellent organizational and time management skills
- Keen ability to recognize problems and create solutions
- Proficient in a MAC and PC environments
- Excellent written and verbal communication skills
Timeline
Customer Service, Office Manager
Little Folk Visuals
04.2021 - 04.2024
Senior Customer and Creative Services (Contract)
Monster Energy
12.2017 - 07.2019
Customer Service/Traffic Manager (Contract)
Experian
09.2015 - 10.2017
Ongoing
Trade Connections certification for project management
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