Julie King
West Palm Beach,FL
Summary
Forward-thinking Director of Operations and Acquisitions and team leader skilled at directing and operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proficient in developing and maintaining relationships as well as creating successful systems and processes that will improve and streamline communication between companies and clients. Highly knowledgeable in CRM/Marketing Automation Systems, CMS, development and implementation, and proficient in strong critical thinking, problem-solving, and quantitative analysis skills. Created and implemented streamlined systems and processes that assist, educate, and teach experienced and inexperienced investors about investing in real estate. Highly organized and efficient in fast-paced real estate and finance environments. Self-driven to exceed production goals while able to communicate effectively on all organizational levels. Nationwide sourcing, negotiating and closing transactions through technology-enabled platforms for disposition to large fund buyers. Successfully scaled the team from being in 4 markets to now being in 18 markets, in under 3 years. With the expectation of being in 26 markets by the end of 2023. Have a proven track record of successfully establishing and maintaining relationships with some of the largest Real Estate Investment Trusts (REITs) in the nation. With the established relationships garnered, have personally assisted in deploying more than half a billion dollars in acquisitions with over 3k+ transactions since 2016. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
9
9
years of professional experience
Work History
Director of Operations and Acquisitions
King Team Southeast
West Palm Beach, FL
11.2015 - Current
- Develop, implement, and revise operational policies and guidelines
- Oversee day-to-day production activities in accordance with business objectives
- Modernize and improve operational procedures to increase productivity and profitability while tightly controlling costs
- Set team and individual KPIs and provide regular, actionable feedback
- Conduct yearly performance reviews and established goals, increasing efficiency by 10+%
- Developed best practices and protocols for acquisitions
- Dispositions, Portfolio Management, Complex Collections, Functional Oversight, Financial analyses, and completing complex transactions across all product or investment types
- Work closely with internal and external stakeholders: leasing/ sales brokers, property managers, portfolio analysts, joint venture partners, property appraisals, and operations/ accounting teams to support asset management operation
- Increased productivity and systems
- Review accuracy of rent and renovation estimates
- Document processes and drafted SOPs to comply with regulations and company policies
- Evaluate performance, adjusted strategies, and maintained agile, sustainable operations
- Direct management meetings to enhance collaboration and maintain culture based on trust and group problem-solving
- Deliver business strategy and developed systems and procedures to improve operational quality and team efficiency
- Supervise and guide team members to maintain high productivity and performance metrics.
Co-Owner/Operator
King Team Southeast, Florida
West Palm Beach, FL
10.2015 - Current
- Negotiations of business acquisitions to increase business base and solidify market presence
- Direct market expansions to propel business forward and meet changing customer needs
- Build productive relationships with industry partners and competitors to support strategic business objectives
- Address employee and managerial concerns and implemented corrective actions to promote compliance
- Successfully scaled the team from being in 4 markets to now being in 18 markets, in under 3 years
- Update business processes, products, and team makeups to generate more business opportunities and cater to audience needs
- Managed partnerships and strategic business relationships by negotiating contract terms and handling conflicts
- Implemented strong hiring and training techniques to promote team cohesiveness and streamline overall workflow
- Established foundational processes for business operations
- Identified new revenue generating opportunities to maximize bottom-line profitability
- Discover areas of improvement by generating quarterly operational and sales reports.
Real Estate Acquisition Analyst
Keller Williams Reserve Palm Beach
West Palm Beach, FL
07.2016 - Current
- Conducted detailed investment analysis, calculations, and reports
- Evaluate investment potential of companies with thorough assessments of historical data, operational activities, and future objectives
- Develop spreadsheet models for diverse projects and analyses
- Solve complex problems for senior leadership to execute on-time and under-budget projects
- Help stakeholders make good choices by presenting information on general trends and entire industries
- Analyze revenues, costs, and expenses for operating construction projects
- Assist in purchases and sales for multiple clients
- Verify that legal formalities were completed prior to closing dates
Real Estate Consultant
Keller Williams Vestavia
Birmingham, AL
09.2015 - Current
- Advertise properties to general public via networking, brochures, ads, and multiple listing services to maximize exposure
- Create and maintain large client base by meeting needs and providing exceptional customer service
- Verify that legal formalities were completed prior to closing dates
- Coordinate appointments with prospective buyers to showcase houses
- Liaise between buyers and sellers to provide positive experiences for both parties
- Communicate with clients to understand property needs and preferences
- Educate clients on current real estate market and answered any questions had
- Gain experience and knowledge of working with attorneys on properties in probate
- Confer with escrow companies, lenders, home inspectors, and pest control operators to ensure that terms and conditions of purchase agreements are met before closing dates.
Transaction Coordinator
King Team Southeast, Alabama & Florida
West Palm Beach, FL
11.2015 - 11.2020
- Establish and enforce internal controls, workflows, and policies for tracking, reconciling, and reporting on accounting activities
- Maintain computer systems and provided technical assistance for computer operations for entire office
- Follow escrow process, coordinated contingency removal of property inspection, and maintained timely closing of escrow, and contract compliance
- Provide relevant real estate investments for customers based on close professional relationships and accurately defined customer needs
- Assisting clients with thorough knowledge of short sales processes, mortgage loan processing, and foreclosures
- Identify value-added solutions and resolutions to complex problems and leveraged trends in customer industries to increase sales
- Negotiating contracts with buyers and sellers to maximize customer savings
- Manage scheduled meetings to maintain satisfaction of both buyers and sellers and facilitate smooth purchases
- Collaborate with attorneys, loan officers, and agencies to complete property sales and purchases and thoroughly explain all financial requirements and data to potential buyers and sellers.
Executive Assistant Manager
Great Western Realty, Alabama
Birmingham, AL
03.2015 - 09.2020
- Screen calls and emails and responded accordingly to support executive correspondence
- Update spreadsheets and created presentations to support executives and boost team productivity
- Use advanced software to prepare documents, reports, and presentations
- Organize and coordinate conferences and monthly meetings
- Transcribe meeting minutes to support sales, business development, and senior management teams
- Document and distribute meeting notes to identify, analyze and improve workflows
- Prepare meeting agendas and briefing papers for members of the board of directors and executive team
- Streamline operations and prioritize tasks, allowing senior staff to increase productivity
- Update spreadsheets and databases to track, analyze and report on performance and sales data
- Respond to emails and other correspondence to facilitate communication and enhance business processes
- Facilitate training and onboarding for incoming office staff
- Manage supervisor itinerary and appointments and streamlined scheduling procedures
- Improve office operations by automating client correspondence, record tracking, and data communications
- Hire, manage, develop, and train staff, establish and monitor goals, conduct performance reviews, and administer salaries for staff.
Education
Bachelor of Science - Business Information Systems
Liberty University College
Lynchburg, VA2024
License - Real Estate
Florida Division of Real Estate
West Palm Beach, FL06.2016
License - Real Estate
Alabama Division of Real Estate
Birmingham, AL03.2015
Skills
- Experience in developing promotional strategies, implementing plans, and analyzing for effectiveness
- Strong critical thinking, problem-solving, and quantitative analysis skills
- Prepare financial analysis of deal terms, pro-formas, and financial analyses
- Create proven systems and tools
- Acquisition Strategy
- Process improvements
- Strategic planning and execution
- Operations Oversight
- Performance Analysis
- Property management
- Leadership Development and Management
- Business Development
- Policy development and optimization
- Market research and analysis
- Negotiation expert
- Real Estate Investing
- Investment management
Accomplishments
- Awarded Certificate of Excellence in Sold Volume 2016
- Award Rookie of the Year for Units Sold in 2016
- Awarded #3 internationally for Individual in Closed Units in Keller Williams 2016 and #5 for Individual in Closed Units in Keller Williams 2018
- Awarded Platinum in Sold Volume 2016 Awarded
- Double Platinum in Sold Volume 2017 Awarded
- Double Platinum in Sold Volume 2018 Awarded
- Double Platinum in Sold Volume 2019
- Awarded #13 internationally for Individual in Closed Units in Keller Williams 2017
- Awarded Certificate of Excellence in Sold Volume 2017
- Awarded Top Producing Agent for 2018 Quarter 1, Quarter 2 & Quarter 3
- Awarded Top 10 Written Volume Producers in 2018
- Awarded Top 10 Written Volume Producers in 2019 Featured in the Wall Street Journal in 2017, 2018, 2019, and 2020 as one of the Top Real Estate Agents in America.
- Featured in the Wall Street Journal in 2021 for being #17 in the nation
Certification
- The Short Sales and Foreclosure Resource (SFR®) certification.
National Association of Realtors - 2020
- Accredited Buyer’s Representative (ABR®).
National Association of Realtors - 2020
Technical Skills
- Highly proficient in using CRM systems (Salesforce, Yardi, Scrum, Podio experience, etc.)
- CMS, creation, and implementation
- Highly Proficient in Microsoft Office, Microsoft Excel, Google Workspace, Cloud Computing, Software Asset Management Tools & Data Management
- Programming Languages- SQL, Java, Perl, etc.
- Proficiency in Zoom, Teams, Slack, Google Meets and other meeting platforms
Timeline
Real Estate Acquisition Analyst
Keller Williams Reserve Palm Beach
07.2016 - Current
Director of Operations and Acquisitions
King Team Southeast
11.2015 - Current
Transaction Coordinator
King Team Southeast, Alabama & Florida
11.2015 - 11.2020
Co-Owner/Operator
King Team Southeast, Florida
10.2015 - Current
Real Estate Consultant
Keller Williams Vestavia
09.2015 - Current
Executive Assistant Manager
Great Western Realty, Alabama
03.2015 - 09.2020
Bachelor of Science - Business Information Systems
Liberty University College
License - Real Estate
Florida Division of Real Estate
License - Real Estate
Alabama Division of Real Estate
- The Short Sales and Foreclosure Resource (SFR®) certification.
National Association of Realtors - 2020
- Accredited Buyer’s Representative (ABR®).
National Association of Realtors - 2020
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