Julie Leclair
Flagstaff,AZ
Summary
Professional and well-grounded individual that can ensure professionalism under any circumstances. Strong communication and leadership skills, always demonstrates positive attitude, solid team players skill sets, above and beyond personality. I enjoy building relationships and cultivating partnerships that assist in growing the business.
Customer-oriented team member with strong background in customer relations and administrative support. Seamlessly provides check-in and check-out processes and assists guests in friendly, courteous manner. Committed to leaving great, lasting impression.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Night Auditor
Day Inn & Suites
01.2019 - 11.2024
- Completed night audit for guest ledgers to close bank and cash registers, reconciling issues quickly, and marking discrepancies.
- Oversaw night auditing of daily room occupancy and hotel revenue.
- Controlled cash and credit card payment transactions at front desk to successfully reduce errors.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Delivery Parts Specialist
OReilly's Auto Parts
08.2013 - 07.2019
- Providing excellent customer service to the Flagstaff Community, ensure deliveries by quality checking orders prior to delivery, observing company safety procedures on all company driven vehicles, familiar with automotive parts, great interpersonal communication skills, ability to quickly match alphanumeric sequences, products and pick up of customer returns, adapted quickly and effectively to changing delivery situations, merchandise placement, cash handling, responsible for pulling orders and restocking shipment/freight, driving record had to meet a company standard 14/18 point record system, required to drive a manual transmission and operate other light store equipment, maintain cleanliness and maintenance on all company vehicles
Cahier Food Expeditor
Burger King
05.2012 - 07.2013
- Great customer service and communication abilities, excellent multi-tasking skills, responsible for greeting all customers, tendering of all drive-thru orders, cash handling and expedition in a high volume location, ability to perform efficiently while under pressure, assist in food preparation, maintain cleanliness and follow all Arizona State food handling regulations, answering questions about menu items and reviewing restaurant policies and services with customers, standing for long durations of time, opening and closing procedures, continuous hands on and audio training
Office Manager
Culligan Water
10.2008 - 03.2010
- Oversee all office personnel pertaining to customer accounts, business to business relations, coordinate with water treatment plant personnel, oversee the disinfection of distributions system, maintain relationships with customers and addresses their concerns, schedule deliveries for customer and local businesses, assign duties and responsibilities for maintaining system to operations personnel, coordinate with State Health Department and maintains testing satisfactory to the Department, Inventory management, establish testing points for chlorine residual and bacteriological testing, reverse osmosis procedures and daily testing, quality control, maintain knowledge of regulatory updates as they pertain to water quality, assign duties and responsibilities for testing to system operators, prepare repair cost estimate for larger contracts, coordinates with contractors providing repair or revisions, assign repair work to staff when within their capabilities, provide assurance replacement parts provided for spare parts inventory when new contracts are completed
Education
diploma -
Arizona State University
Tempe, AZHigh School Diploma -
Coconino High School
Flagstaff, AZSkills
- Customer relations
- Problem-solving
- System implementation
- Ability to prioritize
- Problem-solving abilities
- Motivational leadership style
- Team leadership
- Product organization
Certification
Driver's License
Timeline
Night Auditor
Day Inn & Suites
01.2019 - 11.2024
Delivery Parts Specialist
OReilly's Auto Parts
08.2013 - 07.2019
Cahier Food Expeditor
Burger King
05.2012 - 07.2013
Office Manager
Culligan Water
10.2008 - 03.2010
High School Diploma -
Coconino High School
diploma -
Arizona State University
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