Investigated Non-Compliance Incidents: Conducted a detailed investigation into dealership record-keeping practices, uncovering discrepancies that violated state regulations. This effort prevented potential fraudulent transactions and reinforced compliance with legal standards.
Fraud Reporting and Risk Management: Identified fraudulent use of vehicle registration documents and promptly reported the incident to law enforcement. This collaboration led to the recovery of stolen property and mitigated risks to both customers and the administration.
Routine Audits for Compliance: Performed audits on vehicle-related businesses, such as dealerships and title agencies, to ensure adherence to regulatory standards. For instance, identified a lapse in secure document storage, which was rectified to prevent data breaches and improve overall security measures.
Petroleum Supply Specialist
United States Army National Guard
02.2021 - Current
Data Monitoring and Risk Mitigation: Analyzed and monitored fuel supply data to identify inconsistencies and mitigate risks during data transmission processes. For example, implemented secure protocols to protect sensitive logistical information, ensuring operational integrity in mission-critical scenarios.
Communication and Reporting: Developed comprehensive reports on fuel inventory and distribution processes, streamlining communication between commanders, stakeholders, and unit members. These efforts enhanced situational awareness and ensured alignment with mission objectives.
Problem-Solving and Process Optimization: Utilized proactive problem-solving to identify potential supply chain disruptions and implemented corrective actions, ensuring timely fuel delivery to units. Tracked project progress against objectives and timelines, contributing to successful mission support and operational efficiency.
Pharmaceutical Technician/Patient Care Coordinator
CVS Pharmacy
01.2017 - 07.2021
Enhanced Security and Compliance: Delivered front-line customer service by securely handling sensitive health and insurance data, ensuring compliance with HIPAA regulations. For example, I verified patient identification and prescription details to prevent errors and safeguard privacy, directly contributing to accurate recordkeeping and a secure work environment.
System Implementation and Data Management: Contributed to the rollout of a new patient record system by meticulously verifying data during migration to maintain accuracy. This initiative streamlined record accessibility for pharmacy staff and customers, reducing service time and enhancing operational efficiency.
Training and Operational Support: Trained new team members on privacy and security protocols, emphasizing the importance of safeguarding sensitive information. Additionally, I supported inventory management by identifying and resolving stock discrepancies and ensuring medications were stored in compliance with regulatory guidelines.
Education
Master of Science - Cybersecurity Technology/ Digital Forensic & Cyber
University of Maryland Global Campus
06-2025
Master of Science - Cybersecurity Policy & Management
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