Summary
Overview
Work History
Education
Skills
Work Availability
Quote
Timeline
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Julien Plum

Hard Working
Aurelia,IA

Summary

Proven track record of enhancing customer satisfaction and streamlining delivery processes at Amazon, showcasing exceptional problem-solving and customer service skills. Achieved consistent on-time delivery rates, surpassing performance metrics. Skilled in forklift operation and adept at fostering teamwork, demonstrating a blend of hard and soft skills vital for operational excellence.

Dedicated Warehouse team member skilled in operating equipment, prioritizing tasks, and carrying out fast-paced work to meet team goals. Strong understanding of OSHA standards and optimal safety guidelines. Hard worker consistently completes deadline-oriented tasks.

Overview

2
2
years of professional experience

Work History

Delivery Driver

Amazon
09.2024 - 10.2024
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Maintained clean driving record and observed relevant traffic laws to reduce risks.
  • Handled packages with care to prevent damage during transit, ensuring that all items arrived in the same condition as when they were initially picked up.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Contributed to team success by effectively communicating with dispatchers, managers, and coworkers to address issues or concerns.
  • Utilized GPS to plan delivery routes with focus on efficiency and deadline management.
  • Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
  • Developed strong relationships with customers through courteous and professional interactions during deliveries.
  • Assessed customer drop-off locations to identify safest areas to leave packages, hiding packages behind pillars, beside furniture, or beneath doormats to prevent theft.
  • Consistently met or exceeded performance metrics related to on-time deliveries, accuracy, and customer satisfaction ratings.
  • Loaded and unloaded various delivery vehicles with correct order and balancing.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Provided excellent customer service while resolving any issues encountered during the delivery process quickly and efficiently.
  • Kept detailed records of completed or in-progress deliveries using hand-held devices and camera images.
  • Drove truck in urban and rural areas to expertly make high volume of deliveries.
  • Elevated customer experience by going above and beyond in accommodating special requests or addressing concerns related to package delivery.
  • Protected people and equipment from hazardous materials by using correct procedures.
  • Identified mechanical issues, completed basic repairs and reported serious concerns to management.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Operated light trucks to deliver loads as far as 60 miles from home location.

Merchandiser

SAS
09.2023 - 09.2024
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Inspected merchandise for quality and arranged proper display location on floor.
  • Collaborated with store managers to determine best placement for merchandise displays.
  • Answered customer questions regarding store merchandise, department information, and pricing.
  • Improved overall store appearance by performing routine maintenance tasks such as cleaning shelves, updating signage, and reporting damaged fixtures for repair or replacement.
  • Completed efficient store resets to prepare store for special promotions and seasonal updates.
  • Enhanced customer satisfaction by providing product knowledge and recommending suitable items based on individual needs.
  • Trained new team members in merchandising best practices, ensuring a cohesive approach across the store.
  • Contributed to a safe and welcoming shopping environment by adhering to store policies, addressing potential hazards, and maintaining clean, orderly merchandise displays.
  • Assisted customers in locating desired items or suggesting suitable alternatives when necessary, contributing to an elevated shopping experience.
  • Worked well in a team setting, providing support and guidance.
  • Arranged consistent shelves, bins, and racks at 300+ locations by following established planograms.

Warehouse Worker

Patterson Record Storage and Shred
11.2022 - 08.2023
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Assisted in receiving, stocking and transporting materials
  • Maintained clean, orderly work environment free of hazards.
  • Unpacked and repacked items in different quantities and configurations for transporting.
  • Palletized material and performed boxing, packing, labeling, and preparation of related documents.
  • Assembled pallets and crates for secure transportation of materials.
  • Drove forklifts, pallet jacks and other equipment to move materials.
  • Operated equipment while observing standard safety procedures.
  • Consistently lifted materials weighing as much as 50 pounds each box.

Education

No Degree -

Washington High School
Cherokee, IA

Skills

  • Positive attitude
  • Customer service
  • Valid Driver's license
  • Teamwork and collaboration
  • Attention to detail
  • Dependable and reliable
  • Problem-solving
  • Heavy lifting
  • Vehicle cleaning and maintenance
  • Forklift operation
  • Complex Problem-solving

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

Far and away the best prize that life offers is the chance to work hard at work worth doing.
Theodore Roosevelt

Timeline

Delivery Driver

Amazon
09.2024 - 10.2024

Merchandiser

SAS
09.2023 - 09.2024

Warehouse Worker

Patterson Record Storage and Shred
11.2022 - 08.2023

No Degree -

Washington High School

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