Julien Rodriguez
Miami
Summary
Dedicated professional with strong customer service and time management skills. Proven adaptability and attention to detail in fast-paced environments. Committed to enhancing customer satisfaction and maintaining organized spaces.
Overview
4
4
years of professional experience
Work History
General Cleaner
IH Services
Melbourne
10.2023 - 02.2024
- Sanitized restrooms to uphold high hygiene standards for user safety.
- Swept, mopped, and vacuumed floors to ensure cleanliness.
- Replenished cleaning supplies and materials to ensure uninterrupted cleaning operations.
- Removed trash and recyclables from designated areas regularly.
- Followed safety protocols while using cleaning chemicals and equipment.
- Collaborated with team members to complete daily cleaning tasks effectively.
Retail Sales Associate
Designer Shoe Warehouse
Miami
07.2022 - 03.2023
- Assisted customers in selecting shoes and accessories for their needs.
- Processed sales transactions accurately using point-of-sale systems.
- Provided exceptional customer service by addressing inquiries and concerns.
- Maintained cleanliness and organization of the sales floor and storage areas.
- Collaborated with team members to ensure a smooth workflow during busy hours.
- Educated customers on product features, fostering brand loyalty and satisfaction.
- Handled returns and exchanges following company policies and procedures.
- Greeted customers and assisted in finding requested items, enhancing customer satisfaction and retention.
- Resolved customer complaints professionally, improving overall customer experience.
Grocery Clerk
Publix
Miami
07.2021 - 07.2022
- Guided customers in product selection and store layout to enhance shopping experience.
- Stocked shelves with merchandise and maintained product displays.
- Monitored inventory levels and reported shortages to management promptly.
- Assisted customers with locating items in the store, answered questions about products and prices.
- Accompanied customers to specific aisles or shelves to facilitate informed purchasing choices.
Real Estate Assistant
Dre Realty
Miami
05.2020 - 05.2021
- Coordinated property showings and scheduled appointments for clients.
- Supported agents in managing property listings and facilitating client communications to enhance client engagement.
- Developed marketing materials for property promotions and open houses to attract potential buyers.
- Organized client documents, including contracts and disclosures, for transactions.
- Organized client transaction files, including financing details, inspection results, and appraisal reports, to streamline access to critical information.
- Supported the team with administrative tasks to enhance office efficiency.
Education
Associate of Arts - Accounting
Miami Dade College
Miami, FL08-2026
High School Diploma -
Miami Palmetto Senior Highschool
Miami, FL07-2022
Skills
- Attention to detail
- Time management
- Customer service
- Team collaboration
- Adaptability
- Data entry
- Microsoft 365
- Excel
- QuickBooks
- Cash handling
Languages
English
Native/ Bilingual
Timeline
General Cleaner
IH Services
10.2023 - 02.2024
Retail Sales Associate
Designer Shoe Warehouse
07.2022 - 03.2023
Grocery Clerk
Publix
07.2021 - 07.2022
Real Estate Assistant
Dre Realty
05.2020 - 05.2021
Associate of Arts - Accounting
Miami Dade College
High School Diploma -
Miami Palmetto Senior Highschool