Julien Tanen
North Potomac,MD
Summary
Dedicated and diligent professional with extensive experience in fast-paced customer service and collaborative team environments. Proficient in managing high-pressure situations, providing training and support to team members, and fostering positive relationships with clients. Committed to leveraging strong communication, problem-solving, and leadership abilities to drive success in a dynamic workplace. Passionate about contributing to a team-oriented culture that prioritizes exceptional service and continuous improvement.
Overview
5
5
years of professional experience
1
1
Certification
2
2
Languages
Work History
Landscaping
Self Employed Services
04.2021 - Current
- Maintained professionalism while performing the designated task and gained clients' trust
- Operated ground maintenance equipment, including lawnmowers, leaf blowers, hedge trimmers, and chainsaws.
- Installed plant material, mulch, rock, and firewood with aesthetic and functional priorities
- Removed litter to improve site cleanliness
Barista
Starbucks, Barista
11.2025 - 04.2026
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
Crew Member
Cold Stone
02.2025 - 08.2025
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Worked well with teammates and accepted coaching from management team.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Improved customer satisfaction by providing friendly and efficient service at the register.
Cook
AMC Theatres
11.2024 - 03.2025
- Understood cooking techniques and fundamentals to maximize safe food handling.
- Prepared food items such as meats, poultry, and fish for frying purposes.
- Kept kitchen up to code for health and safety inspections.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Prepared food items according to recipe to drive quality and consistency.
- Worked in fast-paced environment with sense of urgency to serve guests quickly.
Education
High School Diploma -
Clarksburg Highschool
Clarksburg, MD 05.2001 -
Skills
Verbal & Written Communication
Landscaping knowledge
Detail-Oriented
Problem Solving
People-Focused
Goal-Driven
Compassionate & Empathetic
Multitasker & Good Time Manager
Certification
2023-2024
Timeline
Barista
Starbucks, Barista
11.2025 - 04.2026
Crew Member
Cold Stone
02.2025 - 08.2025
Cook
AMC Theatres
11.2024 - 03.2025
Landscaping
Self Employed Services
04.2021 - Current
High School Diploma -
Clarksburg Highschool
05.2001 -
Basic Hardware Understanding
- IHelped repair Dell Optiplexes that went into supporting a computer sale. Installed an OS on a Raspberry Pi using a laptop and USB stick.
- Configured user settings on Raspberry Pi.
- Set up and Programed an Arduino Board. Programed it to check the weather using sensors on board. Did all the wiring.