LaKesha Wimbs
New Castle,DE
Summary
Conscientious professional with extensive experience advocating for social and economic well-being of individuals and families. Skilled at providing guidance, support and assistance. Strong communication and management skills and committed to inspiring community service.
Overview
13
13
years of professional experience
Work History
Short Term Case Manager
Cigna Healthcare
07.2013 - Current
- Facilitate patient care by assessing patient needs, evaluating treatment options, creating treatment plans, coordinating care, and assisting with progression to improve quality of life
- Assist patients with disease education including but not limited to diabetes and cardiovascular disease through the use medication adherence, preventive screenings and appointment scheduling
Triage Nurse
McReynolds Pediatrics
03.2011 - 07.2013
- Counseled patients via telephone according to established guidelines and protocols, advising on provider-established plans of care.
- Performed additional clinic and non-triage nurse duties such as instructing patients in general and specific medical care and health issues and administering or dispensing medication and injections.
- Scheduled appointments for patients not requiring emergency services but needing examination from provider and consulting directly with provider.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
- Performed triage on incoming patients and determined severity of injuries and illnesses.
- Educated family members and caregivers on patient care instructions.
Education
Associate of Applied Science - Nursing, RN
Delaware Technical And Community College
Newark, DE12.2023
LPN - Licensed Practical Nurse
Delaware Votech
Wilmington, DE05.1998
Skills
- Member Education
- Care Coordination
- HEDIS Compliance
- Patient Support
- Discharge Planning
- Chronic Disease Management
- Client Advocacy
- Case Management
- Needs Assessment
- Resource Identification
- Staff Education and Training
- Documentation and Reporting
- EMR / EHR
- Crisis Intervention
STCM trainer for programs affiliated with customer outreach and documentation.
As a senior Short Term Case Manager for Cigna Healthcare I have trained new hires to work efficiently with programs geared toward patient/ Provider interaction, documentation of case management outreach, and resources provided to promote the best quality of care for our members
Timeline
Short Term Case Manager
Cigna Healthcare
07.2013 - Current
Triage Nurse
McReynolds Pediatrics
03.2011 - 07.2013
Associate of Applied Science - Nursing, RN
Delaware Technical And Community College
LPN - Licensed Practical Nurse
Delaware Votech