Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

MICHAEL VAZQUEZ FLECHA

Salt Lake City,UT

Summary

Dynamic Field Tech Services professional with extensive experience at Imaging Business Machines, LLC, excelling in electrical maintenance and technical support. Proven ability to enhance operational efficiency through effective troubleshooting and exceptional communication skills. Bilingual in Spanish and English, adept at collaborating with diverse teams to deliver innovative technical solutions.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Frozen Dairy

Walmart Inc.
Park City, UT
10.2018 - Current
  • Inventory Management
  • Stoking
  • Restoking
  • Cleaning
  • Organization and Orden the items

Housekeeping and Landscaping

BullsEye Jobs
Heber City, UT
01.2018 - Current
  • Cleaning full house
  • Organization
  • Deep Clean
  • Operation heavy machine
  • Grass cutting

Security

G4S Security
Humacao, PR
01.2016 - Current
  • Monitor security camaras
  • Patrol
  • Client Registries
  • Monitor Hardware

Tele-Operador

Atento
Caguas, PR
08.2013 - Current
  • Outbound and Inbound Calls
  • Collection Billing, payments
  • Samsung and Quickview system management and Sales

Field Tech Services

Imaging Business Machines, LLC
SLC, UT
02.2024 - 02.2025
  • Conducted monthly maintenance and repairs on heavy equipment and hardware systems.
  • Performed testing on various equipment, ensuring operational efficiency.
  • Executed electrical maintenance for AC and DC voltage systems.
  • Assembled heavy equipment with precision to meet safety standards.
  • Collaborated with IBML, Canon, Kodak, and XDS Intelliscan for equipment support.
  • Managed software installation to enhance system functionality.
  • Provided exceptional customer service through outbound and inbound communications.
  • Serviced PC servers from Dell and HP, maintaining optimal performance.

Production Support (IT)

Exela Technologies (Source HOV)
SLC, UT
10.2019 - 02.2024
  • Installed Windows operating systems on servers and workstations.
  • Configured DELL PowerEdge models for optimal performance.
  • Added computers to network domain for seamless integration.
  • Operated IBML scanners, including Imagen Track 5 and models 3ex, 3e.
  • Managed XDS scanner operations to ensure efficient processing.
  • Collaborated with IBML support and Hardware IT for troubleshooting.
  • Utilized hardware setup parameters to optimize machine functionality.
  • Organized warehouse operations, including boxing and documentation processes.

Production Worker

Caribbean Recycle
Caguas, PR
12.2011 - 02.2012
  • Executed efficient wood cutting operations for pallet production.
  • Organized warehouse layout to enhance space utilization and accessibility.
  • Filled and arranged sacks systematically for optimal storage.
  • Coordinated filling and unloading of wagons to ensure timely deliveries.

Landscaper

Municipio
Juncos, PR
06.2009 - 10.2009
  • Executed maintenance of green areas and sidewalk paintings to enhance public spaces.
  • Collected debris across various municipal locations to ensure cleanliness.
  • Performed regular upkeep of parks and sidewalks to promote community aesthetics.

Associate

Walgreens
Juncos, PR
06.2008 - 08.2009
  • Executed inventory control to ensure accurate stock levels.
  • Organized and rotated products in warehouse and on sales floor.
  • Performed routine maintenance to uphold operational efficiency.

Education

Technician - Computer & Network

IBC
Humacao, PR
01.2010

Hight School Diploma -

Golden Academy
Juncos, PR
01.2007

Skills

  • Microsoft Office proficiency
  • Technical support and troubleshooting
  • Electrical and equipment maintenance
  • Network and hardware setup
  • Inventory management
  • Problem solving and resolution
  • Attention to detail
  • Effective communication skills
  • Adaptability and teamwork
  • Field technical services and installations
  • Operational efficiency strategies
  • Post-adoption support services
  • Technical process improvement
  • Development of technical solutions
  • Bilingual in Spanish and English

Certification

  • Computer and Network Repair Assistant
  • CPR & First Aid

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Timeline

Field Tech Services

Imaging Business Machines, LLC
02.2024 - 02.2025

Production Support (IT)

Exela Technologies (Source HOV)
10.2019 - 02.2024

Frozen Dairy

Walmart Inc.
10.2018 - Current

Housekeeping and Landscaping

BullsEye Jobs
01.2018 - Current

Security

G4S Security
01.2016 - Current

Tele-Operador

Atento
08.2013 - Current

Production Worker

Caribbean Recycle
12.2011 - 02.2012

Landscaper

Municipio
06.2009 - 10.2009

Associate

Walgreens
06.2008 - 08.2009

Technician - Computer & Network

IBC

Hight School Diploma -

Golden Academy

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