Julienne Jordan
Los Angeles,CA
Summary
Experienced customer service professional with expertise in planning and staffing events, making reservations, and maintaining records. Well-versed in the arts industry, as well as proper processes and best practices to thrive within it. Good communication and problem-solving skills with a self-directed and organized approach.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Personal Trainer
Anytime Fitness
10.2021 - Current
- Designed specific workout systems for 10 individual clients weekly based on performance ability.
- Trained clients during strength training, cardiovascular exercise, and stretching.
- Explained exercise modifications and contraindicated movements to participants with history of injury.
- Educated customers on preventive care, nutrition, fitness, stress management, and ergonomics.
Dance Instructor
D’Amour School Of Dance/ Legacy Performing Arts
07.2019 - 08.2021
- Taught dance technique, form, and precision to students
- Choreographed and taught styles in jazz, and Tap
- Worked in a team-based environment to uphold quality and continuity of service to clients.
- Assisted with coordination and administration of the complete dance program.
Development Intern
FringeArts
10.2019 - 12.2019
- Assisted in event production, by performing check-ins, organizing and tracking RSVPs via Gmail and SalesForce, and helping in set up and clean up
- Drafted Acknowledgement Letters for current and prospective donors, handled collection of donations, and performed other administrative tasks
- Attended weekly meetings and transcribed notes for development department personnel.
- Fielded phone calls and answered emails promptly
Office Ast./Usher/House Manager
The University of the Arts
09.2018 - 03.2020
- Copied scanned and filed documents, ran office errands
- Demonstrated great customer service by answering the phone, along with handling permits and scheduling issues
- Collected tickets and handled purchases, showed audience members seats, assisted in the set up and clean up of productions by organizing chairs, providing programs, and cleaning up the stage and theater
- Kept ushers in order, communicated with the patrons, stayed in contact with the stage manager, worked alongside box office staff
Guest Services Associate
International Spy Museum
05.2017 - 08.2018
- Collaborated with office staff to organize spy-related events ranging from public consumer parties to private black-tie events
- Trained new staff on correct procedures, compliance requirements, and performance strategies.
- Communicated with walkies to keep order and safety when dealing with VIP visitors
Lead scripted Operation Spy tours, and assisted in opening and closing up museum - Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
Education
Bachelor of Arts - Acting
University of The Arts
Philadelphia, PA06.2020
Skills
- Relationship Management
- Project Coordination
- Special Projects
- Department Development
- Proofreading
- Creativity
- Leadership
- Financial analysis
- Customer service
- Adaptability and flexibility
Websites
Certification
American Council of Exercise Personal Trainer
Languages
French
Limited Working
Timeline
Personal Trainer
Anytime Fitness
10.2021 - Current
Development Intern
FringeArts
10.2019 - 12.2019
Dance Instructor
D’Amour School Of Dance/ Legacy Performing Arts
07.2019 - 08.2021
Office Ast./Usher/House Manager
The University of the Arts
09.2018 - 03.2020
Guest Services Associate
International Spy Museum
05.2017 - 08.2018
Bachelor of Arts - Acting
University of The Arts
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