Julienne Strable
Celina
Summary
Dynamic leader and adept office administrator with expertise in team supervision, payroll management, and administrative support honed at Mid West Logistics Systems. Driven and supportive professional having expertise in volunteer social work, with excellent interpersonal skills, attention to detail, and empathy when working directly with clients. Excellent skills in communication, listening, writing, research, and organization. Empathetic towards individuals in crisis and patient when handling difficult situations. Reliable supporter able to advocate for patient care, and devise and implement specifically tailored care plans. Experienced in casework and client relationship management.
Overview
11
11
years of professional experience
Work History
Office Administrator
Mid West Logistics Systems
01.2021 - Current
- Assisted in preparation and processing of payroll to facilitate prompt staff payments.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Assisted in creation of performance reports, providing insights that informed management decisions.
- Maintained confidentiality of sensitive information, adhering to strict data protection policies.
- Supported onboarding process for new hires, facilitating smooth transition into team.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained electronic and paper filing systems for easy retrieval of information.
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
Manager
Westwood Car Wash
07.2014 - 11.2021
- Managed and motivated employees to be productive and engaged in work.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained existing employees to maximize team agility and performance.
- Established team priorities, maintained schedules and monitored performance.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Recruited, interviewed and hired employees.
- Improved staffing during busy periods by distributing employee schedules and monitoring call-outs.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
Social Worker Intern
Daybreak Shelter
01.2018 - 04.2019
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Sorted and organized files, spreadsheets, and reports.
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
- Analyzed problems and worked with teams to develop solutions.
- Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.
- Utilized strong communication abilities during presentations which led to increased understanding among colleagues regarding project goals and objectives.
- Prepared project presentations and reports to assist senior staff.
- Conducted research for various projects, leading to well-informed decisions and successful outcomes.
- Contributed to positive work environment by actively participating in team-building activities.
- Developed tailored treatment plans for clients with diverse mental health diagnoses, contributing to their overall recovery process.
- Collaborated with interdisciplinary teams to develop individualized care plans for clients, resulting in improved outcomes.
- Increased client engagement in community resources by establishing partnerships with local organizations and referring clients to appropriate services.
- Facilitated group therapy sessions, fostering a supportive environment for participants to share experiences and gain insight into their challenges.
- Maintained detailed case documentation, ensuring compliance with agency policies and professional standards of practice.
- Supported clients in achieving self-sufficiency by assisting them with essential life skills development, such as budgeting and employment readiness training.
- Conducted thorough assessments of client needs, effectively identifying resources and interventions necessary for optimal support.
- Interviewed clients to assess needs and determine most suitable needs and services.
- Collaborated with other professionals to plan and coordinate care for clients.
- Administered assessments to identify clients' needs and establish treatment plans.
- Facilitated group therapy sessions to help clients develop coping skills and improve communication.
- Assisted clients in developing and setting realistic goals to promote positive change.
- Facilitated peer support groups to help clients connect with others.
Education
Bachelor Of Social Work - Social Work
Wright State University
Dayton, OH05.2019
Skills
- Time management
- Office administration
- Administrative support
- Database entry
- Leadership and supervision
- Payroll
- File maintenance
- Schedule and calendar management
- Inbound phone call handling
- Ethics-focused
- Human resources
- Teamwork and collaboration
- Documentation and reporting
- Interpersonal relations
Timeline
Office Administrator
Mid West Logistics Systems
01.2021 - Current
Social Worker Intern
Daybreak Shelter
01.2018 - 04.2019
Manager
Westwood Car Wash
07.2014 - 11.2021
Bachelor Of Social Work - Social Work
Wright State University
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