Juliet Brandt
Clyde,NY
Summary
Versatile and dynamic professional with a proven track record at Wayne County DMV, excelling in office administration and customer service. Expert in legal compliance and record management, demonstrated through continuous improvement and efficient problem-solving. Skilled in orchestrating financial transactions and document preparation, ensuring accuracy and confidentiality. Achieved significant enhancements in procedural efficiency and staff training effectiveness.
Overview
13
13
years of professional experience
Work History
Deputy County Clerk
Wayne County
Lyons, NY
02.2012 - Current
- Reconcile clerks' cash and checks with system data from the previous day.
- Arranged a bank deposit for the Albany office and the clerk's office.
- Conducted bi-daily counts of petty cash.
- Reviewed previous day's work to ensure accuracy and order.
- Coordinated with multiple teams to address procedural questions.
- Documented daily cash flow in both a ledger and spreadsheet format.
- Conducted training sessions for onboarding new staff.
- Conducted daily and monthly inventory checks to ensure plates and documents are accounted for.
- Resolved customer complaints quickly and efficiently.
- Responded to daily email inquiries.
- Ensured confidentiality of customer information.
Zumba Fitness Instructor
Zumba
Clyde, NY
10.2011 - 02.2024
- Built and continually expanded knowledge and expertise on latest fitness trends and programs and kept class content fresh and interesting.
- Assisted with marketing efforts such as word-of-mouth campaigns or promotional initiatives targeting potential customers.
- Lead warm-up exercises prior to each session, emphasizing safety precautions related to stretching muscles correctly.
- Created personalized playlists for each class based on client preferences.
- Conducted energizing, fun, safe and educational classes.
- Assessed needs of participants and developed class exercises to address expectations.
- Varied routines, music and classes while following established protocols.
Table Games Dealer
Del Lago Resort And Casino
Waterloo, NY
02.2017 - 10.2019
- Assisted new players with understanding game rules and procedures.
- Provided friendly customer service to guests at the casino table games area.
- Performed functional game duties quickly by efficiently handling money and chips.
- Dealt table games such as Blackjack, Baccarat, and Roulette professionally and accurately.
- Maintained knowledge of game rules and regulations to ensure compliance with gaming laws.
- Communicated with supervisors and managers about suspicious or unruly behavior from patrons.
- Monitored behavior of players while dealing cards in various games, observing individuals for possible cheating.
- Explained rules, took bets and delivered payouts to facilitate movement of games.
- Provided gambling chips and coin money in exchange for legal currency for players to join in games.
- Balanced cash drawers according to established procedures at the end of each shift.
Education
Bachelor of Science - Marketing
SUNY Oswego
Oswego, NY05-1999
Associate of Occupational Studies - Management / Marketing
Rochester Business Institute
Rochester, NY07-1995
Skills
- Office administration
- Legal compliance
- Record management
- Document preparation
- Financial transactions
- Report writing
- Problem-solving abilities
- Continuous improvement
- Office management
- Time management abilities
- Organizational skills
- License processing
- Customer service
- Scheduling appointments
- Multitasking
- Professional demeanor
Timeline
Table Games Dealer
Del Lago Resort And Casino
02.2017 - 10.2019
Deputy County Clerk
Wayne County
02.2012 - Current
Zumba Fitness Instructor
Zumba
10.2011 - 02.2024
Bachelor of Science - Marketing
SUNY Oswego
Associate of Occupational Studies - Management / Marketing
Rochester Business Institute
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