Juliet Duncan
Elgin,IL
Summary
Compassionate Registered Nurse with experience offering comprehensive patient care in outpatient environments. Works well with diverse patient populations and fosters trusting relationships to improve outcomes. Efficiently coordinates with healthcare professionals to advance patient care. Proven to remain calm under pressure and skillfully handles difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service.
Overview
23
23
years of professional experience
Work History
Registered Nurse-Charge Nurse
St. Alexius Medical Center
08.2023 - Current
- In the cardiology unit.
- Relief charge nurse for over 6 months.
- Care for patients with multiple cardiac drips and titrate.
- I've placed many NG tubes, had patients with chest tubes, and post cardiac cath patients.
- Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
- Skillfully managed challenging patient situations using de-escalation techniques, crisis intervention strategies, and therapeutic communication skills.
- Utilize critical thinking skills to prioritize nursing interventions based on patients acuity levels and individual needs.
- Conduct thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Continuously assessed patient conditions for signs of deterioration or improvement, initiating rapid response or updating treatment plans accordingly.
PCT and Birth Registrar
Advocate Sherman Hospital
08.2021 - 03.2024
- Worked in the Family Birthing Center-Mother/Baby.
- Exceeded performance expectations consistently by maintaining a strong attention to detail when processing registrations.
- Received recognition from supervisors for exceptional accuracy in maintaining patient records and overall performance as a Birth Registrar.
- Maintained HIPAA compliance with patient medical records and personal health information.
- This gave me the opportunity to work and interact with new parents.
- Interviewed the parents to obtain needed information for the birth certificate.
Lab-Tech
Elgin Community College
08.2020 - 01.2022
- Employed at ECC through a federal work-study program
- Worked in the nursing department as a lab-tech
- Set up simulations and demonstrations and restocked all supplies for the students and professors.
- Self-motivated, with a strong sense of personal responsibility.
Senior Process Specialist
ProVest, LLC
10.2005 - 04.2021
- Worked with many foreclosure and debt collection law firms
- Volunteered for special projects and have been given special roles due to my expertise
- Developed new ideas that have been implemented in multiple areas
- Received an award for superior performance
- Fast learner and very versatile/proficient.
- Collaborated with various departments to align goals and strategies for optimal business performance.
Department Lead
Hobby Lobby
01.2003 - 01.2005
- Ability to prioritize responsibilities and manage multiple projects simultaneously
- Able to encourage and support team-like work environment, which resulted in increased efficiency and productivity
- Strong leader and motivator of others.
- Mentored new hires within the department, providing guidance on company policies and procedures as well as job-specific tasks.
- Oversaw efficient inventory stocking and supply rotation.
CNA/PCT
Alexian Brothers Medical Center
01.2002 - 01.2003
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Reduced patient stress levels through effective communication and active listening skills.
- Ensured prompt response to call lights, addressing patient needs in timely manners.
Education
BSN -
Chamberlain School of Nursing
Online01.2026
AAS in Nursing -
Elgin Community College
Elgin, IL05.2023
Skills
- Compassion
- Empathy
- Communication
- Critical Thinking
- CPR/BLS-working on ACLS
- Documentation and Charting
- Patient Education
- Direct Patient Care
- Patient Assessments
- Telemetry monitoring
- Proper catheter insertion/removal
- Medication and IV administration
Hobbies and Interests
- Spending Time with my Family
- Volunteering/Ministry Trips
- Serving at Church
- Cooking/Baking
- Traveling
- Crafts
Timeline
Registered Nurse-Charge Nurse
St. Alexius Medical Center
08.2023 - Current
PCT and Birth Registrar
Advocate Sherman Hospital
08.2021 - 03.2024
Lab-Tech
Elgin Community College
08.2020 - 01.2022
Senior Process Specialist
ProVest, LLC
10.2005 - 04.2021
Department Lead
Hobby Lobby
01.2003 - 01.2005
CNA/PCT
Alexian Brothers Medical Center
01.2002 - 01.2003
BSN -
Chamberlain School of Nursing
AAS in Nursing -
Elgin Community College