Juliet Hernandez
Avon,IN
Summary
Hardworking with a good customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Highly-motivated with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
9
9
years of professional experience
Work History
Caregiver
Advantage Resident
Indianapolis, IN
12.2022 - Current
- Assisted elderly clients with activities of daily living such as bathing, dressing and grooming.
- Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.
- Administered prescribed medications on a timely basis following care plan instructions.
- Maintained accurate records of services provided, changes in client condition, medications administered and other pertinent information.
- Accompanied clients to social events such as movies or plays.
- Assisted with ambulation by providing support during transfers from bed to chair or wheelchair.
- Helped maintain the safety of the client's environment by removing hazards such as rugs or furniture that could cause falls.
- Assured proper nutrition by preparing meals, grocery shopping and monitoring food consumption levels.
- Participated in team meetings regarding client progress or concerns raised by family members.
- Educated families about available resources for home health care services in the local community.
- Ensured compliance with all applicable laws, regulations and standards governing home health care services.
- Respected the rights of each individual client while maintaining confidentiality of all personal information.
- Developed plans for respite care when needed based on availability of family members or other caregivers.
- Observed changes in behavior or physical condition that may require medical attention and reported them promptly to supervisor.
- Improved patient outlook and daily living through compassionate care.
- Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
- Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges.
- Followed care plan and directions to administer medications.
- Transported clients to doctor appointments and other errands using wheelchair accessible vehicles.
Caregiver
God’s Power Homecare LLC
Indianapolis, IN
04.2020 - 11.2022
- Maintained accurate records of services provided, changes in client condition, medications administered and other pertinent information.
- Assisted with ambulation by providing support during transfers from bed to chair or wheelchair.
- Helped maintain the safety of the client's environment by removing hazards such as rugs or furniture that could cause falls.
- Encouraged independence while promoting self-care skills such as bathing, grooming and toileting needs.
- Participated in team meetings regarding client progress or concerns raised by family members.
- Provided emotional support for clients who were experiencing depression or anxiety due to their illness or disability.
Direct Care Staff
Always Best Care Senior Services
Milwaukee, WI
06.2018 - 01.2020
- Developed individualized plans of care to address each client's needs.
- Encouraged socialization among clients through recreational activities.
- Ensured safety of all clients in accordance with facility regulations.
- Communicated effectively with other members of the healthcare team.
- Transported clients to medical appointments or other destinations as needed.
- Maintained accurate records and reports related to client care activities.
- Assessed changes in physical or mental condition and reported findings to supervisor.
- Adhered to professional standards, facility policies and procedures.
- Promoted a positive environment that respects the dignity of residents and clients.
- Utilized appropriate techniques when dealing with challenging behaviors.
- Provided emotional support and encouragement to clients during difficult times.
- Participated in training programs as required by state licensing regulations.
- Supported client rights in accordance with applicable laws, regulations and ethical standards.
- Educated family members on how to provide safe care for their loved ones at home.
- Responded promptly to emergency situations involving client health or safety.
- Documented client progress and services performed, reporting changes in client condition to manager or supervisor.
- Provided direct care to individuals with intellectual and developmental disabilities, fostering activities of daily living.
- Assisted individuals in development of social skills to become integrated in community.
- Assisted individuals in learning and developing new skills.
Sosial Worker
Child lifeline
Lagos, Lagos
05.2015 - 02.2017
- Provided direct clinical social work services to individuals and families in a mental health setting.
- Conducted assessments of client needs, strengths, and resources to develop treatment plans.
- Developed individualized service plans with clients to address their identified goals.
- Facilitated group therapy sessions for clients with similar issues or experiences.
- Worked collaboratively with other professionals such as psychiatrists, psychologists, and nurses to coordinate care for clients.
- Educated clients about the impact of trauma on mental health and well-being.
- Provided crisis intervention services for clients experiencing acute distress.
- Assisted clients in accessing community resources such as housing, food pantries, and transportation options.
- Collaborated with family members to provide comprehensive support services to clients.
- Maintained accurate records of client progress and interactions according to agency standards.
- Attended team meetings and provided feedback on case updates and treatment recommendations.
- Participated in professional development activities such as seminars, workshops, trainings.
- Advised families regarding guardianship arrangements when appropriate.
- Participated in court proceedings related to cases involving children or vulnerable adults.
- Assessed safety risks for children living at home or in foster care settings.
- Provided supportive counseling services for victims of abuse or neglect.
- Coordinated referrals to outside agencies for additional services such as substance abuse programs or vocational training.
- Assisted individuals experiencing homelessness by providing referrals for emergency shelter placements.
- Engaged with schools and other educational institutions on behalf of students who are struggling academically or socially due to life circumstances.
- Implemented social service interventions to achieve treatment goals and address client needs.
- Maintained lists of resources helpful to clients.
- Interviewed clients individually and in family groups to determine services to best address specific needs.
- Referred patients to community resources for mental health treatment, child protective services and assistance for people with developmental disabilities.
- Facilitated individual and group therapy sessions to solve problems, set and achieve goals and improve communication skills.
- Visited clients at residence for home study assessments to assist courts with custody decisions.
- Completed intake assessments with patients and drafted community re-entry plans following treatment.
- Evaluated and addressed individual client needs and concerns.
- Used active listening skills and supportive diction to cultivate client rapport and open communication.
- Used knowledge of successful crisis intervention techniques and supportive problem-solving to achieve treatment goals.
- Encouraged and motivated clients to develop new coping mechanisms and techniques to drive behavior modification.
Education
Bachelor of Science - Business Administration
University Of Lagos
Lagos, Nigeria02-2015
Some College (No Degree) - Certified Clinical Medical Assistant
Vincennes University
Vincennes, INSkills
- Progress Documentation
- Documentation
- Compassionate client care
- Care Plan Adherence
- HIPAA Compliance
- Incident Reporting
- Patient Companionship
- Behavioral Management
- Care plan assessment
- Client Transportation
- Emotional Support
- Multitasking and Organization
- Case Management
- Community activities
- Compassionate Care
- Personal Hygiene Assistance
- Time Management
- Behavior redirection
- Disability Support
- Client documentation
- Clinical Quality Program Standards
- Respectful and Compassionate
- Strong Ethics
- Chronic Illness Management
- Case management experience
- Complex Problem-Solving
- Flexible Schedule
- Knowledge of state regulations
- Problem-Solving
- Compassionate communication
- Patient Assessments
- Dependable and Responsible
- Progress Tracking
- Professionalism
Timeline
Caregiver
Advantage Resident
12.2022 - Current
Caregiver
God’s Power Homecare LLC
04.2020 - 11.2022
Direct Care Staff
Always Best Care Senior Services
06.2018 - 01.2020
Sosial Worker
Child lifeline
05.2015 - 02.2017
Bachelor of Science - Business Administration
University Of Lagos
Some College (No Degree) - Certified Clinical Medical Assistant
Vincennes University